What are the responsibilities and job description for the Phone Operator, Medical Office position at FLORIDA WOMEN'S HEALTH?
Phone operator for busy medical practice:
- Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
- Answers telephone and routes calls in a professional manner.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Work in the front office taking care of tasks such as answering phone calls and greeting patients as they enter the facility
Summary
As a Phone Operator in a Medical Office, you will be essential in managing multi-line phone systems and ensuring effective communication with patients and healthcare staff. Your core skills in phone etiquette and communication will facilitate smooth interactions, while your relevant experience in data entry and clerical tasks will support the administrative functions of the office. Join our team to contribute to a positive and efficient healthcare experience.
Qualifications
- Proficient in operating multi-line phone systems with excellent phone etiquette
- Strong communication skills, both verbal and written
- Experience in data entry and clerical tasks
- Background in front desk operations and administrative support
- Ability to dispatch calls efficiently
- Typing proficiency and familiarity with office software
Full time or part time possibility for the right candidate.
Full time benefits are offered.
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 27 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17