HR Manager

About Primecare Home Care

Primecare Home Care services is committed to delivering the highest quality care with integrity, passion, and love. We are a licensed Private Home Care provider with an array of services: Skilled Nursing, Personal Care Services, Companionship and Structured Family Caregiving in the comfort of their home. Primecare Home Care Services puts the emphasis on CARE! Each of our clients is assigned their very own carefully screened primary and back-up caregiver based on their interest and needs. We thrive off the ability that our clients can continue to reside in their home.

Position Summary

The Human Resources Manager will play a key role in leading HR operations, fostering a positive work environment, and ensuring compliance with company policies and employment laws. This role will oversee day to day operations, employee relations, performance management, HR administration, and support business objectives. The HR Manager will also drive employee engagement and retention efforts while optimizing HR processes to align with organizational growth.

Essential Duties And Responsibilities

Strategic HR Leadership:

• Partner with leadership to develop and execute human resource strategies related to talent acquisition, retention, and succession planning.
• Ensure compliance with state and federal employment laws and regulations.
• Enforce HR policies and procedures that align with company culture and business goals.
  
  

Employee Relations

• Manages employee relations matters, including, but not limited to, investigation of complaints, preparing recommendations, advising management on performance management, dispute resolution, compensation, etc.
• Prepares progress reports, develops summaries, and reports status of Employee Relations, case activity, turnaround time, and departmental patterns, trends, and analysis.
• Promote a positive work environment by addressing employee concerns in a timely manner.
• Support employee engagement initiatives and develop programs to enhance employee satisfaction and retention.
• Investigate unemployment compensation claims.
• Develop internal communication strategies to keep employees informed on policies, updates, and initiatives.
• Serve as a liaison between leadership and staff, fostering open communication and promoting transparency.
  
  

Performance Management & Development

• Oversee the performance evaluation process and provide guidance on goal-setting and employee development.
• Coach managers on effective performance management strategies and assist in creating performance improvement plans (PIPs).
• Identify training needs and oversee the development of training programs for employees at all levels.
  
  

HR Administration & Compliance

• Ensure accurate HR record-keeping and compliance with all federal, state, and local labor laws.
• Maintain and update HR policies, employee handbooks, and workplace safety procedures.
• Oversee attendance tracking, and wage administration to ensure compliance and accuracy.
• Manage leave programs in accordance with company policies and regulatory requirements.
• Maintain compliance with labor laws (FMLA, ADA, FLSA) and ensure up-to-date employee records and policies.
  
  

Benefit Administration

• Administer and oversee compensation and fringe benefits programs in compliance with policy, FLSA and related State and Federal laws and regulations.
• Audits, reviews and verifies employee benefit elections and changes
• Works closely with insurance providers and insurance brokers; provides required enrollment information as necessary, such as statistical and census data
• Determines the appropriate communication strategy for educating employees on the benefits programs (e.g., Open Enrollment, 401(k) plan, supplemental plans, etc.)
• Assists with the development and implementation of health and wellness initiatives
• Ensures all leave documents are up-to-date and compliant with current and future legal, regulatory and compliance codes
• Supervise and manage the daily operations of the Benefits Specialist, ensuring efficient and accurate processing claims and leaves.
  
  

Workers’ Compensation & Safety

• Oversee the timely reporting of work-related injuries and ensure that all necessary documentation is completed accurately and submitted to the insurance carrier.
• Partner with managers and employees to facilitate return-to-work programs, ensuring that injured employees receive the support they need during recovery and rehabilitation.
• Work with safety teams to ensure a safe working environment and implement safety training initiatives.
• Lead training sessions as needed on workers' compensation processes, including reporting injuries and navigating return-to-work protocols, to ensure all staff and management are informed and compliant.
  
  

HR Systems & Reporting

• Utilize HRIS (Human Resources Information System) to manage employee data and streamline HR processes.
• Track and analyze key workforce metrics such as turnover, retention, and engagement.
• Provide HR reports and insights to leadership to support data-driven decision-making.
  
  

Employee Events & Communication

• Organize and coordinate employee recognition programs, team-building events, and incentive programs.
• Develop internal communication strategies to keep employees informed on HR policies, updates, and company initiatives.
  
  

Other Responsibilities

• Contribute to business meetings with data-driven insights and proactive solutions.
• Model company values and competencies, provide feedback, and support change management projects.
• Stay current with HR best practices and share insights with the Executive team.
• Perform additional tasks as requested by the Executive Director.
  
  

Required Knowledge, Skills, Abilities And Competences

• Knowledge of employee benefits and applicable laws
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to exercise discretion and professionalism when handling highly confidential and sensitive information.
• Thorough knowledge of employment-related laws and regulations.
• Embraces change and quick learner to adopt process and technology enhancements.
• Proficient in Microsoft suite of applications with advanced MS Excel skills, skilled in database software, Human Resource Information Systems (HRIS), and other HR related applications, as well as use of common office and computer equipment.
• Extensive knowledge of leave of absence, including but not limited to FMLA, ADA/Interactive Process, Workers Compensation, etc.
• Knowledge pertaining to ERISA, HIPAA, ACA, Safe Harbor, 5500 compliance and other regulatory protocols
  
  

Minimum Qualifications

• Bachelor’s degree in Human Resources, BA/BS in HR Management , Organizational Leadership, or a related field.
• 5 years of progressive HR experience, including 3 years in a management or supervisory role.
• 3 years of experience in Labor Relations and Employee Relations
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification is highly preferred.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.