What are the responsibilities and job description for the Franchise Operations Coordinator position at Flowers Baking Company of Denver, LLC?
FRESH. FORWARD. FLOWERS.
Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2023 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflectsHonesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility.With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery - it's a delightful journey into the heart of flavor and community.
Full-time employees are offered the following benefits:
- Comprehensive health and medical benefits
- 401(k) Retirement savings plan
- Professional growth and leadership training
- Paid vacation, holidays, and parental leave
Benefits may vary depending on your work location and your participation in a collective bargaining unit.
Salary of $82,000-$98,000
The Franchise Operations Coordinator serves as the divisional point of contact for the Company's Independent Distributor Franchisee ("Franchisee") as it relates to business, non-sales related needs.
The position is responsible for maintaining close contact (TEAMS/e-mail/phone) with Franchisees to ensure they are receiving the proper communication, information, and tools to support their businesses. Secondarily, they will support the divisional sales team with all Franchisee related business.
The Franchise Operations Coordinator supports Franchisees in matters pertaining to ordering, distribution, sales, transportation, handling, and merchandising of products to ensure timely consumer and retail access to fresh, quality product (also known as "Brand Standards") and maximizing territory sales and exploring business opportunities.
The position works closely with Sales Enablement partners and supports general workshops as needed, but their primary focus will be on supporting the day-to-day business needs of Franchisees. Franchise Operations Coordinators will maintain close contact with the Communications Specialist to ensure that communications processes are as effective as possible.
Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect effect on Franchisees.
- Serve as the divisional point of contact for business, non-sales issues related to Franchisees
- Engage in Franchisee contract administration
- Review business plans collected by deal coordinator leveraging for effective interviews, and making further approval process decisions
- Advise and assist Sales Enablement leadership and the legal department in handling contractual issues
- Establish and maintain positive relationships with Franchisees
- Act as the divisional liaison between the Company and Franchisees relating to non-sales topics
- Work closely with Sales Enablement communications team to ensure that Franchisee are receiving the proper support through effective communication flow
- Partner with Sales Enablement leadership to uncover open territory inventory management and targeted distribution opportunities
- Assist Legal in responding to claims filed by Franchisees
- Support Sales Enablement with general transactional tasks; escalate to the Vice-President of Franchise Operations and Vice-President of Franchise and Brand Standards as needed (contract breach, new territory purchase, market conversions)
- Work with Sales Enablement department to support development programs, sales tools, and analytics for the Franchisees Help develop new systems and processes to support Franchisees in the marketplace
- Enhance the Company's communications with Franchisees to foster a more robust partnership
- Communicate business goals and assign specific objectives to stay focused on key business metrics
- Analyze results achieved against objectives and initiate action to optimize performance
- Provide periodic status updates on business activities and development to executive team, and communicate opportunities for growth
- Practice and comply with all Company policies and procedures (EEO, Harassment, Safety, Sarbanes Oxley, etc.)
- Perform other duties deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures
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- Bachelor's degree preferred.
We offer a competitive salary and an excellent total rewards package. Please reply by 1/15/2025. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.
EEO Statement
Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Melissa Hughes at Melissa.Hughes@flocorp.com or.
Flowers Baking Company of Denver, LLC is an Equal Employment Opportunity Employer (EEO/AA/VETS/Disabled)
Salary : $82,000 - $98,000