What are the responsibilities and job description for the Service Center Manager position at FLSmidth, Inc.?
Do you want to make a difference in the world and contribute to a sustainable future? We’re equipping our customers with technology and services to make that difference in the mining industry, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.
Reporting into the North America Professional Services organization, the Manager of the Reno Service Center is responsible for managing the operations and deliveries to nearby customers, including the warehousing of common spare parts, training classes, machining services and rebuild operations. This position must be based in Reno/Sparks, Nevada.
Your responsibilities
- Safety is our number one priority. This position will ensure that all the safety standards and protocols are adhered to by the team. Fostering an exceptional safety culture is a priority.
- Lead all operations, which includes tear downs, rebuilding/assembly, machining (where applicable), quality control, and final packaging for shipment to the end user.
- Efficiently coordinate supply and demand by continual alignment and synchronization in planning among all functions.
- Plant operations management which includes directing production personnel as well as create, review, and maintain operating and general procedures.
- Develop and manage the operations budget.
- Ensures quality of products.
- Take corrective action where performance falls short of targeted goals to ensure delivery of strategic and operational goals like eg., cost of poor quality, delivery on time in full, reduction of production cost, improvement of inventory turns, safety, etc.
- Help manage inventory levels to reduce slow moving items and ensure availability of critical items to support business needs.
- Responsible for performance planning and development of all operations personnel.
- Meet Operations and Supply Chain metrics per plan outlined in the annual operating plan, define and meet monthly and daily production/shipping/inventory KPIs.
- Drive continuous improvement, kaizen/lean projects, and productivity to drive savings and efficiency.
- Continuous improvement culture in the organization.
- Ensure alignment with other departments including sales, quality, safety, and engineering and purchasing.
- Continuously review the organization to develop, grow and select personnel in order to achieve a desired organizational culture and performance.
- May interact with clients directly.
- Supports and drives MissionZero initiatives.
What you bring*
- Bachelor’s Degree or 8 years of manufacturing and supply chain experience.
- Experience leading similar industry operations
- Adept problem-solver, particularly effective in crises and business disruption recovery
- Proven ability to maintain strong stakeholder relationships (customers, vendors, peers, etc.)
- Experience implementing LEAN principles and knowledge in material resource planning (MRP)
- Strong business and financial acumen; must be able to efficiently navigate ERP and other company platforms to make data-driven decisions
- In-depth knowledge of manufacturing, design, maintenance, and troubleshooting standards and procedures.
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.
What we offer
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance with flexible options so you can focus on professional and personal priorities
- Competitive benefit package including health, disability, life, and voluntary insurance options
- Time to recharge through PTO, 10 annual holidays, and parental leave
- Retirement preparation with a 401(k) and company match
- And some extra help when you need it through our Employee Assistance Program
FLS is dedicated to growing and supporting a diverse workforce. Mining technology impacts everyone, and that’s why we need individuals with unique backgrounds, perspectives, and capabilities contributing to our future.
Candidates selected for an interview will be contacted through email.
FLSmidth is the leading supplier of technology and service solutions to customers in the mining and cement industries – for more information please visit
FLSmidth is the leading supplier of technology and service solutions to customers in the mining and cement industries – for more information please visit
FLSmidth.com/careers
