Mortgage Documentation Specialist

Job Purpose: The Mortgage Documentation Specialist works closely with Mortgage Loan Officers in all locations to ensure that all loans originated are compliant and closed in a timely manner. This position will coordinate all steps of the loan closing process from processing to post-closing including the servicing of all loans sold to the secondary market, in-house ARM loans, and construction loans.

This is an on-site role based in our New Richmond, WI branch location. Hours for this position are Monday- Friday ranging between 8:00am-5:00pm.

Duties and responsibilities of the Mortgage Documentation Specialist include:

• Ensure the timely and accurate packaging of all loans originated by FNC Bank Mortgage Loan Officers.
• Gather documentation from the applicant and third parties.
• Prepare the file for underwriting. Input proper loan information into Encompass for processing, orders, and coordinating loan documents.
• Responsible for ensuring that all loan documentation for credit package is complete, accurately verified, and complies with company policy and compliance.
• Monitor the loan life cycle timeline. Provide updates to the Mortgage Loan Officer to ensure contract compliance and deadlines are met.
• May produce documents needed for the closing process.
• Send and receive wires for funding loans.
• Service all secondary market loans, escrow accounts, and in-house Adjustable-Rate Mortgages for all branch locations.
• Accurately input newly closed loans into Jack Henry/Silverlake for servicing.
• Submit proper documents for recording and releasing liens.
• Scan documentation for electronic storage per record retention requirements.
• Conduct collection/loss mitigation efforts by following investor guidelines as well as federal and state laws.
• Monitor, update, and process loan payments for escrowed taxes, insurance, loan modifications, draw requests, and payoffs.
• Perform escrow analysis.
• Responsible for reconciliation/balancing of loan General Ledger accounts.
• Mail out packages and notices as needed.
• Provide outstanding customer service for external and internal customers in all areas of mortgage loan operations.
• Collaborate with department staff. Work as a team and individually to accomplish goals and communicate needs.
• Assist with the creation and updating of procedural guides, as needed.
• Perform additional job-related duties as assigned or required.

Eligibility Requirements (Minimum Qualifications):

• High School diploma or GED
• A minimum of one year of experience in a financial institution role, (preferably Mortgage), or equivalent combination of education and related work experience in financial services or retail/business banking desired. Accounting experience is preferred.
• Experience or background with the following areas is desired: reviewing and understanding loan documents, and Freddie Mac.

Software Operating Requirements Include:

• Encompass LOS experience preferred.
• Familiarity with Windows and Microsoft Office Suite products (Outlook, Teams, Excel, Word)
• Core Bank Software (Jack Henry)

Competitive pay and benefit package offered for this position. Benefit options include:

• Pay is commensurate with education/experience.
• Eligible for a Saturday shift differential, $7/hr. above regular rate of pay. If applicable.
• 401(k) program with Bank match, no waiting period and money vested immediately.
• Paid Time Off and Paid Sick Hours
• Paid holidays in alignment with the holidays observed by the Federal Reserve System.
• Medical, Dental, Vision, Health Savings Account (HSA) options with Bank contribution Flexible Spending Account (FSA) options.
• 100% Company Paid Short Term Disability, Long Term Disability, and Group Term Life/AD&D
• Employee Wellness Program
• Additional voluntary benefit options include Supplemental Life/AD&D for Employees, Spouse, and Children, Critical Illness coverage, Whole Life Insurance coverage, Hospital Indemnity coverage, and Group Accident Insurance

FNC Bank is an Equal Opportunity and Family Friendly Workplace certified employer. The Bank is committed to creating a diverse workforce; we support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $7