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Director, Communications

Footprint
Gilbert, AZ Full Time
POSTED ON 12/9/2024
AVAILABLE BEFORE 6/4/2025
Position Summary:

The Director, Communications at Footprint is a dynamic leadership role integral to shaping and executing the company's communication strategy. Based at the Arizona Home Office in Gilbert, this position reports to a Senior Leader within the company (designation to be determined). The Director will oversee strategic and tactical communication efforts related to Footprint products, customer, consumers, employee and supplier/vendor relations, investor communication, and key business initiatives within the broader sustainability business community.

Essential Duties and Responsibilities:

Product Communication:

  • Develop and execute comprehensive marketing and communication strategies and tactics across Footprint's diverse sustainable product portfolio and partnerships
  • Collaborate closely with leadership and product teams to create compelling story-telling messaging to launch new products, align with market trends and support customer ESG goals


Customer and Vendor Communication:

  • Cultivate and maintain strong relationships with customers and vendors through effective communication channels
  • Ensure timely and relevant updates on product developments, innovations, and overall company news through email campaigns, newsletters, website, event management, CRM tool, etc


Investor Communication:

  • Craft and deliver clear, transparent communication for investors, ensuring a thorough understanding of financial performance, strategic initiatives, and industry trends
  • Collaborate with finance and leadership teams to convey the company's financial story accurately


Business Community and Legislative Initiatives:

  • Spearhead communication efforts for key business initiatives within the broader business and legislative communities
  • Collaborate with cross-functional teams to align communication strategies with overarching business objectives


Strategic Planning:

  • Developing marketing strategies and campaigns. This includes planning comprehensive campaigns across various channels like digital marketing, sales sheets, customer presentations and around events to promote Footprint's brand and products aligned with the company's overall business goals
  • Provide strategic counsel to senior leadership on communication strategies and tactics


Brand Management:

  • Maintain brand identity and consistency across all communications. Ensuring the brand message, visuals and tone resonate with target audiences
  • Ensure that messaging aligns with the company's mission, vision, and values


Crisis Communication:

  • Develop and implement crisis communication plans, ensuring the company is well-prepared for potential challenges
  • Serve as a spokesperson during critical situations, maintaining transparency and trust


Team Leadership:

  • Foster a collaborative and creative work environment that encourages innovation


Requirements

Knowledge, Skills, and Abilities

  • Proven experience in strategic communications, with a focus on leadership and team management
  • Comprehensive understanding of product communication, customer relations, investor communication, crisis management
  • Exceptional written and verbal communication skills with the ability to tailor messages for diverse audiences
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment
  • Proficiency in using various communication tools and platforms


Minimum Qualifications:

Candidates/incumbents Must Meet The Minimum Qualifications As Detailed Below.

  • Bachelor's degree in communications, Public Relations, Marketing, or a related field
  • Minimum of 8 years of experience in communications, with 4 years in a leadership role
  • Proven track record of successful product communication, customer engagement, and investor relations


Benefits

  • Comprehensive Health Coverage: Including medical, prescription, dental, and vision care plans
  • Insurance Protection: Basic term life, accidentals, and voluntary life insurance coverage
  • Financial Security: Short and long-term disability plans, along with a 401(k) retirement plan
  • Time Off Support: Flexible time off program, paid holidays, sick leave, and parental leave benefits

NOTE: This position is not eligible for a relocation benefit.

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