What are the responsibilities and job description for the Technical Support Specialist position at Ford Office Technologies?
Job Overview
"Ford Office Technologies offers many entry level IT roles, one of them being a technical support specialist. This is essentially an IT help desk, but at the client location to give them that extra VIP experience.",
"This position will provide technical support of hardware, software, and operating systems ensuring exceptional customer service in a professional business environment. This may also include other network connected devices, depending on the client's service contract.",
"The successful candidate will diagnose mechanical or technical problems by applying the basic rules of troubleshooting to identify problems, investigate causes, recommend solutions to correct common failures, and develop checklists for typical problems.",
Responsibilities
"Ford Office Technologies offers many entry level IT roles, one of them being a technical support specialist. This is essentially an IT help desk, but at the client location to give them that extra VIP experience.",
"This position will provide technical support of hardware, software, and operating systems ensuring exceptional customer service in a professional business environment. This may also include other network connected devices, depending on the client's service contract.",
"The successful candidate will diagnose mechanical or technical problems by applying the basic rules of troubleshooting to identify problems, investigate causes, recommend solutions to correct common failures, and develop checklists for typical problems.",
Responsibilities
- Provide technical support of hardware, software, and operating systems.
- Ensure exceptional customer service in a professional business environment.
- Detect and resolve technical issues with hardware, software, and operating systems.
