What are the responsibilities and job description for the Office Services Associate position at Forrest Solutions?
We are seeking a dedicated Hospitality Associate to deliver a seamless, professional experience for our clients, guests, and internal teams. This multifaceted role involves records management, and delivering outstanding client hospitality, ensuring compliance with the firm's standards and policies.
Hospitality & Client Services:
- Serve as a brand advocate and ambassador in every client and guest interaction.
- Establish and maintain a high level of professionalism in appearance and demeanor.
- Provide high-level communication with staff, clients, and customers at all organizational levels.
- Open and close reception areas and workspaces, ensuring full preparation for operations.
- Greet and register guests, coordinate visiting office reservations, and manage building conference room bookings.
- Schedule and confirm conference room reservations, including setup and maintenance.
- Maintain cleanliness and supply levels in reception and waiting areas, conference rooms, and lounges.
- Back-up hospitality services in the conference center and DW Lounge as needed.
Administrative & Office Support:
- Operate and maintain various office equipment (copying, binding, faxing, mail handling, etc.).
- Monitor and restock office and conference room supplies; identify re-order needs.
- Input and manage expense disbursements using Chrome River.
- Perform status reporting for conference rooms and manage visitor security lists.
- Answer and route incoming calls, taking messages as necessary.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $21 - $24
