Records Clerk

Now hiring entry level training provided Records Associate at Forrest Solutions full time with benefits! This role involves sorting, scanning, and organizing documents, maintaining confidentiality, and managing records efficiently. The ideal candidate will have strong organizational skills, the ability to multitask, and a commitment to providing high-quality service.

Key Responsibilities:

• Sort incoming records by identifying, indexing, and filing documents under their respective areas (e.g., client and matter numbers).
• Scan, save, and organize documents in the firm's Document Management System.
• Maintain the highest level of confidentiality of all firm records and files.
• Enter accurate file and document information into a records management database.
• Create, label, and shelve files.
• Locate, compile, and distribute requested files, documents, and information.
• Inter-file documents into existing files.
• Maintain efficient organization and arrangement of the file room.
• Use a handheld bar-code scanner to track the location and movement of case files.
• Process inactive and closed files in preparation for transfer to off-site storage.
• Work with offsite storage vendors for the retrieval/storage of files sent offsite.
• Maintain daily productivity logs to monitor department activities and workload.
• Research case information in various client databases as needed.
• Assist in any other reasonable requests for assistance.

Job Requirements:

• High school diploma or equivalent; college degree preferred.
• Prior records experience preferred.
• Experience with various hardware platforms, including PCs, scanners, and high speed printers,
• Ability and willingness to climb short ladders or step stools and maintain balance with or without loaded boxes.
• Ability to load, push, and unload carts of boxes or files.
• Ability to understand client inquiries and provide effective responses.
• Ability to multitask and meet deadlines.
• Effective written and oral communication skills.
• Experience using Microsoft Office products and applications.
• Familiarity with databases and database software.
• Understands the importance of delivering added value to clients.
• Team player who can maintain a positive attitude and motivate peers.
• Ability to build relationships within a team.
• Experience working in an environment where priorities are constantly changing.
• Can manage changes and keep track of all required deliverables.
• Excellent attention to detail and ability to think/work quickly under pressure.
• Ability to prioritize, organize, and follow up effectively.
• Ability to multitask and process information expeditiously.
• Must be able to lift 50 lbs.
• Ability to work well under pressure.
• Ability to be a clear thinker, analyze, strategize, and resolve problems, exercising good judgment.
• Ability to maintain confidentiality and security of any client information.
• Displays a pleasant and cheerful disposition at all times.

Physical Demands: This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Also using a ladder.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran