Banquet Captain

Why You'll Love Working Here:

At Shoshone-Bannock Casino Hotel, we believe in creating memorable experiences for our guests and a rewarding environment for our team members. As a Banquet Captain, you'll play a pivotal role in ensuring our events run smoothly and our guests leave with unforgettable memories. Join us and be part of a dynamic team where your skills and passion for hospitality will shine!

What You'll Do:

• Lead and Inspire: Oversee the banquet team, ensuring every event is executed flawlessly from start to finish.
• Event Planning: Collaborate with various departments to plan and set up events, ensuring all details are perfect.
• Guest Interaction: Maintain a positive and professional approach with guests, making them feel special and valued.
• Team Management: Train, mentor, and supervise banquet staff, fostering a supportive and productive work environment.
• Quality Assurance: Ensure compliance with food handling policies, safety regulations, and company standards.
• Problem Solving: Address guest complaints and resolve issues promptly to ensure satisfaction.
• Continuous Improvement: Participate in ongoing training and development to enhance your skills and career growth.

What We're Looking For:

• Experience: At least one year of experience in a high-paced hospitality, banquet, or food service environment, with supervisory experience preferred.
• Skills: Excellent communication, organizational abilities, and a strong work ethic.
• Certifications: Must obtain Food Handlers certification and TIPS certification within 90 days of employment.
• Availability: Open availability and the ability to work under time constraints and deadlines.
• Personality: A team player with outstanding interpersonal skills and a positive attitude.

Education and/or Experience:

(G9/S1-3 DOE)  

• High School Diploma or GED required.  
• One (1) year or more experience or training in a high-paced, hospitality, banquet OR food service environment.  
• One (1) year or more supervisory experience.  
• or an equivalent combination of experience and training.

(G10/S1-3 DOE)  

• High School Diploma or GED required.  
• Two (2) years or more related experience or training in a high volume fast-paced, hospitality, banquet, OR food service environment.  
• Two (2) years or more supervisory experience.  
• or an equivalent combination of education, experience and training.

Why You'll Love Working Here:

• Dynamic Environment: Work in a vibrant and fast-paced setting where no two days are the same.
• Career Growth: Opportunities for personal and professional development.
• Team Spirit: Be part of a supportive team that values collaboration and mutual respect.
• Impact: Play a key role in creating memorable experiences for our guests.

Benefits Overview:

• Paid Leave and Holidays: Enjoy a variety of paid leave options including Personal Time Off (PTO), Vacation Leave, and Ceremonial Leave. Celebrate holidays such as Sho-Ban Indian Festival, New Year’s Eve, Labor Day, New Year’s Day, Indian Day, Martin Luther King Jr. Day, Indigenous Peoples Day, Tribal Leaders Day, Veteran’s Day, Memorial Day, Thanksgiving Day, Juneteenth, National Native American Heritage Day, Fort Bridger Treaty Day, Christmas Eve, Independence Day, and Christmas Day.
• Health Insurance: Comprehensive Medical, Dental, Vision, and Prescription coverage.
• Life Insurance: Basic Life/AD&D/Dependent Life Insurance.
• Telemedicine Services: Access to telemedicine for convenient healthcare.
• Disability Insurance: Short Term and Long-Term Disability coverage.
• Employee Assistance Plan (EAP): Support for personal and professional challenges.
• Supplemental Products: Flexible Spending Account, Hospital Indemnity, Critical Illness Insurance, Accident Insurance, Identity Theft Protection, Whole Life Insurance with Long Term Care.
• Retirement Plans: 401K and ROTH Plans for your future.

Join Us:

If you're passionate about hospitality and looking for a role where you can make a real impact, apply today! 

Submit the ATTACHED APPLICATION to the Shoshone-Bannock Casino Hotel Human Resource Office to Josephine Tuell by email at: josephine.tuell@shobangaming.com

If you have any question regarding position, please feel free to contact Josephine at: 208-238-4800 ext. 3041. 

We look forward to welcoming you to our team!