QC Coordinator

Description

Quality Coordinators oversee all aspects of quality management within an organization, ensuring that products and services meet both internal and external quality standards.

KEY RESPONSIBILITIES:

• Controls and develops the system standard to help ensure that all customer requirements are achieved
• Provides an effective and proactive quality service to enhance customer satisfaction and improve manufacturer’s competitiveness
• Ensures customer focus in selecting suppliers and making recommendations contributing to a good working relationship with customers on all business aspects of the purchase process, including customer preference, resource utilization, etc.
• Ensures efficient integration of suppliers in a timely manner regarding supplier services, availability, performance standards and cost efficiency through supplier qualification and selection
• Conducts directed audits of manufacturer’s products against customer specification requirements for conformance to contract specifications, quality objectives, warranty provisions and technical specifications (including existing engineering standards)
• Reviews and evaluates the suppliers’ performance on a regular basis and recommends appropriate supplier improvement actions in accordance with the manufacturer’s Quality Management system
• Conveys quality policy to suppliers, including details of expected supplier performance levels, through written communications and through internal presentations
• Provides training to suppliers as needed; this may include in-house training or external supplier training sessions in accordance with the manufacturer’s Quality Management system
• Ensures that all quality information is disseminated effectively using appropriate and adequate means: reports, internal presentations, meetings with customer representatives, etc., according to the customer’s needs at work
• Provides feedback to the appropriate design departments and customers on quality information that requires immediate actions
• Manages the development of new processes, products or services with a focus on quality from beginning to end, including
• Develops and maintains effective working relationships with other departments (e.g. purchasing, engineering, etc.) and with suppliers and customers
• Ensures ongoing quality of products and services through continuous improvement and processes.
• Performs other duties as assigned.

Qualifications

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills with the ability to train staff.
• Thorough understanding of quality control standards and methodologies.
• Expertise in ISO 9001:2008 Quality Management System Requirements & SOPs (knowledge/experience)
• Thorough understanding of manufacturing and production in the industry.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office or related software.

EDUCATION:

• Bachelor’s degree in Engineering, Business or Marketing and 4 to 6 years of business development experience in related field, or an equivalent combination of education and experience

PHYSICAL REQUIREMENTS:

• Must be able to lift 50 lbs.
• Prolonged periods standing and walking.
• Able to bend, stretch, push, pull, kneel, squat, twist and move as needed to reach, clean, and service machinery.
• Must be able to visually inspect machines.