What are the responsibilities and job description for the Technical Services Manager position at Foundation Finance Company, LLC?
Overview:
Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.
Qualifications:
Working Conditions:
Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you reside in the state of Colorado, please click on the following link to review our benefits: Foundation Finance Benefits
These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.
Remote Work:
Technical Services Manager Description & Duties:
The Technical Services Manager is responsible for overseeing the planning, development, and management of IT processes and systems as well as leading and developing a team of IT professionals.
Pay Range: USD $85,000.00 - USD $90,000.00 /Yr. Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Analyze current technology needs and identify opportunities to improve and refine current processes.
- Design, develop, and test all layers of the applications that are built and deployed.
- Collaborate on requirements with internal and external clients, providing a high level of service and using sound judgement when making or influencing the decisions of others.
- Develop and implement IT strategies, policies, and procedures to support business objectives.
- Manage and mentor Help Desk team members including reviewing career development plans, setting team goals, and fostering a collaborative team environment.
- Manage and maintain hardware and software, including operating systems, security tools, applications, servers, and email systems.
- Troubleshoot complex technical issues and develop effective solutions.
- Ensure timely delivery of technical services while maintaining high levels of professionalism and confidentiality.
- Stay up to date with the latest technology, systems, and industry best practices and engage in regular professional development.
- Other duties as assigned by management.
Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.
Minimum Qualifications:
- Associates degree with a minimum of 5 years’ management or help desk experience.
- Certifications are a plus.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Design software.
- Ability to effectively present information to top management, public groups, and/or boards of directors.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
About Foundation Finance:
Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S. We work with home improvement contractors nationwide to help them close more sales through the use of flexible financing plans. FFC's full-spectrum lending approach has driven billions in originations and helped many customers make needed improvements to their homes. We're making big investments in both infrastructure and employee talent to keep up with our growth, so the time is right to join our team! It's a fast-paced environment with room to advance. We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, a casual dress work environment and much, much, more.
Working Conditions:
Office environment with significant time spent sitting, typing and talking on the telephone.
Foundation Finance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you reside in the state of Colorado, please click on the following link to review our benefits: Foundation Finance Benefits
These benefits are designed to support our employees in their professional growth, health, and overall well-being. Eligibility, coverage details, and enrollment processes will be provided during the onboarding process. At Foundation Finance Company, we are committed to fostering a positive work environment where employees can thrive both personally and professionally.
Foundation Finance Company LLC requires that remote employees must reside in one of the following states to be considered for any of our remote positions: AL, AR, AZ, CO, CT, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, and WI.
Salary : $85,000 - $90,000
Training and Technical Services Director
Key Technical Solutions -
Sheboygan, WI
IS Technical Services Manager
ThedaCare -
Appleton, WI
Technical Services Manager
Ornua Co-operative Limited -
Hilbert, WI
