Property Manager-Bilingual (Spanish/English)

Property Manager-Bilingual (Spanish/English)

Job description

Four Star Realty is a Colorado based property management company, managing multi-family and student housing assets throughout the Colorado Front Range. We are an organization with a high performing and supportive culture that believes a company can create an environment where our team can wake up inspired, feel safe and appreciated at work, and return home fulfilled at the end of the day. We are always looking to add like-minded individuals to our teams.

We are looking for a bilingual Property Manager to lead, direct and control all facets of the community to ensure quality services and a high degree of customer satisfaction within budgetary guidelines. The goal is to maximize asset value, customer satisfaction and revenue. We need individuals with strong organizational and innovative skills who can manage multiple tasks at once by juggling competing priorities. The candidate must be willing to work with growth of the company and be flexible with change in processes and daily routine.

Essential Duties & Responsibilities

General Duties

• Establish positive working relationships with residents, roommates, and guarantors by addressing all inquiries with care and kindness
• Conduct continuous communication throughout the tenancy lifecycle via automatic electronic communication, phone, and email correspondence.
• Assist in monitoring leasing liabilities, lease breaks, preleasing and marketing
• Monitor, Review, and Respond to all positive and negative online reviews from residents, prospects, and owners

Delinquency Management & Evictions

• Pull delinquency reports daily to monitor, analyze and resolve unpaid balances
• Communicate with residents regarding delinquency
• Aggressively pursue delinquent balances
• Draft 10-day notices and send to the posting service
• Communicate with Asset Manager to provide a 10-day notice to the attorney
• Update Asset Manager on updates or attempted resident payments
• Ensure unit is marketed during the process and unit turnover is scheduled

Work Order (WO) Management

• Assign all WO within one business day
• Ensure no duplicate WO are present and combine multiples from the same unit
• Monitor WO completion deadline and that tech notes are updated if delayed
• Communicate with all residents when WO is assigned, updated, and completed
• Identify consistent/recurring issues and work towards a permanent solution
• Identify Director and AM immediately when any liability issues are identified
• Understand general skills and availability of vendors and techs
• Conduct Invoice approvals on a daily basis and monitor budget
• Utilize Vendor Availability weekly email to monitor vendor usage

Move-Out Responsibilities

• Perform pre-inspections, turnover inspections, assign work as appropriate
• Schedule turnover vendors and maintenance technicians
• Perform security deposit accounting within the legal timeline
• Handle security deposit disputed
• Conduct mid-year inspections when applicable
• Walk properties weekly and complete property walk checklist
• Identify property improvement ideas and mitigate liabilities

Basic Requirements and Work Experience

• Must be authorized to work in the United States for any employer.
• High School Diploma or equivalent is required. Associates Degree or above is preferred.
• Bilingual speaking and written ability(English/Spanish) is a requirement
• Minimum of 2 years experience in a community manager or similar role.
• Must have proven leasing and operational leadership experience
• Strong time management skills with an ability to multitask.
• Strong written and verbal communication skills.
• Computer Proficiency and experience with Yardi Software strongly preferred.

Physical Requirements

• Ability to stand, sit and walk for extended periods of time
• Ability to lift 25 pounds occasionally
• May require driving between company locations

C

ompensation and Benefits

Competitive Salary in the range of $65,000-$75,000 per year

Benefits Packages will include:

• Paid Time Off
• Full health coverage options including Medical/Dental/Vision
• 401(K) Matching
• Flexible Spending Account
• Health Savings Account
• Parental Leave
• Great office environment, collaborative company culture, and fun team building events

Four Star Realty is an equal opportunity employer. We are committed to considering all candidates without regard to race, religion, sexual orientation, gender identity, national origin, and veteran or disability status. We encourage you to apply and come grow with us!

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Property Management: 2 years (Preferred)

Language:

• Both English and Spanish with fluent proficiency (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $65,000 - $75,000