What are the responsibilities and job description for the Full-time Desktop Support Specialist position at Fowler Automotive?
Job Details
Description
Qualifications
Desktop Support Specialist – Fowler Holding Company – Chevrolet Broomfield*
Fowler Holding Company and Automotive Group is seeking a Full-time entry level Desktop Support Specialist. The Desktop Support Specialist will configure, install, troubleshoot, and maintain all network devices including client/server operating systems in a multi-user environment.
Job Responsibilities
- Test and image desktops and laptops
- Maintain, analyze, and troubleshoot, software and computer peripherals
- Setup, configure and add all hardware
- Assist Corporate Desk Side Support.
- Assure that all tickets requiring follow up work and / or calls receive appropriate attention
- Provide technical support to end users remotely and by telephone
- Assist in developing and documenting improvements to current processes
- Assist coworkers in resolution of end users' technical issues
- Assist coworkers in the execution of established processes and escalations
- Support & troubleshoot PC's, laptop, monitors, printers, and other related hardware
Education and/or Experience
High school diploma or GED (general equivalency diploma)
A Certification or equivalent IT experience preferred
Knowledge of all Windows Operating System
Troubleshooting hardware and software issues
Requirements
Valid Driver's License and MVR acceptable to our Insurance Carrier
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Compensation
Starting $25 per hour based on experience & certifications
What We Offer
Perks & Benefits
Fowler offers medical, vision, dental life & disability insurances. Fowler has a 401K employer matching plan, Paid Time Off, Volunteer Paid Time Off, Paid Holidays, and Parental Leave & Bereavement Leave. Fowler also offers its employees access to an employee assistance program. Fowler offers job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs. Fowler also offers the Mamava Lactation Pods for customers and personnel.
The Fowler Standard – This is what drives us. being friendly, helpful, honest and fair
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees.
Fowler’s vision is to be the dealer of choice in the communities we serve. We will do this by providing exceptional products, services, and superior customer service.
Our dedication to the development and advancement of our people, technology and systems will help us get there together.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Salary : $25
