What are the responsibilities and job description for the Front Desk Receptionist position at Frain Family Chiropractic Wellness Center?
Front Desk Chiropractic Assistant
860 Hansen Road, Ashwaubenon
About Our Office
We are a husband/wife chiropractic team, caring for the Green Bay Community for over 20 years. Our team of doctors, massage therapists, and technicians are committed to delivering personalized care that promotes wellness and enhances the quality of life for our patients. We view our front desk staff as an integral part of that team, serving as the warm, welcoming voice and face of our practice.
Who We Are Looking For
We are seeking an enthusiastic and energetic Front Desk Chiropractic Assistant to join our team. The ideal candidate is friendly, outgoing, and passionate about helping others achieve their health goals. As the first point of contact for our clinic, you will play a crucial role in creating a positive and welcoming atmosphere for our patients.
Responsibilities
- Greet patients with a warm and welcoming demeanor.
- Maintain patient flow
- Collect patient payments
- Data entry, such as entering patient demographics
- Schedule appointments and manage the appointment calendar efficiently.
- Answer phone calls, respond to inquiries, and provide information about our services.
- Assist patients with completing necessary digital forms and paperwork.
- Keep the reception area clean, organized and tidy.
- Assist chiropractors and other staff with administrative tasks as needed.
- Ensure compliance with clinic policies and procedures.
Requirements
- High school diploma or equivalent; associate degree or higher preferred.
- Proven experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle challenging situations with patience.
- Strong organizational skills and attention to detail.
- Comfortable using digital technology
- Ability to work independently and as part of a team.
Preferred Qualifications
- Knowledge of chiropractic care or healthcare terminology.
- Certification or training in medical office administration or related field.
Bonus Qualifications
- Medical Coding
- Insurance/financial background
- Preparing and presenting care plans
Benefits
- Ability to grow, including paid training for state certification as a Chiropractic Technician, if desired, to those who qualify.
- Free services, such as chiropractic care and massage therapy
- Employee discounts on products, such as supplements
- Competitive compensation based on experience.
- Opportunities for professional development and training.
- Health benefits (for full time employees).
- Positive, supportive, fun work environment.
Application Process
Please submit your resume along with a cover letter highlighting your relevant experience and why you are passionate about working in a chiropractic clinic. We look forward to reviewing your application and potentially welcoming you to our team!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Morning shift
- No nights
- No weekends
Work Location: In person
Salary : $15 - $17
