What are the responsibilities and job description for the Patient Access Representative 2 - Hospital position at Franciscan Missionaries of Our Lady Health System (FMOL)?
**OUR LADY OF THE LAKE IS NOW OFFERING $2000 SIGN-ON BONUS FOR PATIENT ACCESS REPRESENTATIVES**
The Patient Access Representative 2 (PAR 2) facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The PAR 2 ensures that all data entry is accurate, including demographic and financial information for each account. The PAR 2 has numerous procedural requirements, including data elements, insurance verification, and authorization for services; collections for all patient portions including prior balances; and balancing of cash at shift end. The PAR communicates directly with patients and families, physicians, nurses, insurance companies, and third party payers. The PAR2 has the ability to, and serves as, team lead, lean Process improvement participant, new hire preceptor/mentor and/or auditor for regulatory and billing compliance.
Minimum Required
Experience:
2 years relevant experience (registration, patient scheduling, customer service, billing, or coding) in the healthcare industry, with demonstrated proficiency and consistency in meeting department goals.
Related certification (Certified Coder, Certified Medical Assistant, or Certified Healthcare Access Associate) or Bachelor's Degree substitutes for 1 year of experience
Education:
- High School diploma or equivalent
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