What are the responsibilities and job description for the Support Specialist - Frandsen Bank position at Frandsen Bank?
Role Overview:
We are seeking a skilled Customer Service Representative to join our team at Frandsen Bank. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction with our products and services.
Requirements:
What We Offer:
A comprehensive compensation package that includes medical, dental, and vision insurance, as well as opportunities for career advancement and professional development.
We are seeking a skilled Customer Service Representative to join our team at Frandsen Bank. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction with our products and services.
Responsibilities:
- Provide professional and courteous support to customers via phone, email, and in-person
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Collaborate with other teams to ensure seamless customer experiences
- Develop and maintain knowledge of bank products and services to effectively answer customer questions
- Meet productivity and performance standards
Requirements:
Essential Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree in business administration or related field preferred
Desirable Skills:
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Basic computer skills and proficiency in Microsoft Office
What We Offer:
A comprehensive compensation package that includes medical, dental, and vision insurance, as well as opportunities for career advancement and professional development.
