What are the responsibilities and job description for the Premium Audit Reviewer position at Frank Winston Crum Insurance?
FrankCrum is a Top Workplace!
Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"
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The Role You'll Play to Create Success
We are excited to announce our search for an in-house Premium Audit Reviewer! In this role, you will have the opportunity to impact the FrankCrum business everyday by reviewing and analyzing basic Premium Audit reports prepared directly by insured or by internal and external premium auditors.
- Handles the quality and timely review, processing and handling of all audits and disputes for all lines of business and for all states. This includes full term policies, cancellations, short rate, and interim audits.
- Verifies and validates entity, ownership, classifications, applicable state rules and regulations. Also reviews and validates exposure limitations as they apply to individuals, corporate officers or partners and makes corrections as needed.
- Reviews subcontractor exposures. Determines if they are insured or not insured and if charges are appropriate. Also looks for issues regarding the correct status of subcontractors as independent contractors or non-independent contractors. If questions refer them to the district underwriter for review.
- Calculates and bills the final policy premium after the submitted audit has been reviewed and makes referrals to underwriting on pertinent information found during the review process.
- Assists brokers and policyholders with questions concerning audit billings.
- Audits dispute handling which requires the ability to explain regulations and audit rules to insureds and agents in a clear, timely and understandable manner. This would include determining whether the dispute has merit and the appropriate action based on that determination. This would include the completion of the re-audit if needed or assigning to a vendor for completion and notifying the agent and/or policyholder of the results.
- Develops a strong relationship with policyholders, premium audit team, and business segments including Underwriters and Underwriter Assistants.
- Serves as a resource for underwriters concerning such matters as endorsements needed prior to processing and billing audits.
- Assists with Test Audit selection submissions. This would include the completion of re-audits as needed when a chargeable difference is developed as a result of a Test Audit difference.
- Maintains a working knowledge of the individual guidelines of each state and/or region
The Attributes We Seek
Keys to success in this position include a high school diploma or equivalent and two (2) years of experience performing high-volume data entry, and quality review. Understanding of basic math, addition, subtraction, percentages, decimals, division, debits, credits. Proficient in Microsoft Office (Excel, Word, Outlook) and PC knowledge; possess data entry skills, analytical/problem solving skills, knowledge of Windows. Commercial Insurance experience needed.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
- Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Employee Assistance Program at no cost to the employee
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Paid volunteer time
What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs over 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!
If you want to play this role to positively impact our client's day-to-day business, then apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
