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Deputy Director, IT

Franklin County Department of Human Resources
Columbus, OH Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

The primary purpose of the Deputy Director classification is to assist the director with defining departmental goals and objectives. Develop policies and procedures. Assist in preparing the department budget. Supervise assigned staff in one or more major department sections or divisions.

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Align Information Technology (IT), Fiscal, and Project Management Office (PMO) objectives and programs to enterprise objectives and strategies. Develop an overall business plan for IT in order to support organizational growth and efficiencies. Serve on the executive team to plan and implement agency-wide leadership activities. Provide highly responsible and complex administrative support to the Agency Director and Chief Operating Officer. Establish and interpret agency-wide program policies. Help agency divisions plan and implement effective management relationships with strategic audiences. Optimize costs of IT services through a mix of internal and external resources to maximize budget.

Direct all IT development and improvement functions of the enterprise including data, data centers, archives, records retention, imaging, hardware, software, staffing, development, project management, networking, communications, operations, security, scheduling, disaster recovery, budget, policy, and integrity. Plan, direct, and manage staff. Set overall direction and implement strategies for IT and PMO, as needed. Identify a business model for IT and implement procedures to realize the model. Ensure staff has sufficient and up-to-date information. Identify problems, make decisions, and interpret results based on quantitative techniques. Continuously upgrade IT business development techniques and enhance the agency's knowledge base by participating in training and educational initiatives. Define the agency's IT goals for the short, medium, and long term. Coordinate with other divisional heads to implement the IT business model. Work closely with Fiscal and have an understanding of county finance operations.

Use various management and quality assurance strategies to improve the IT functions of the organization and to input controls and changes. Use research tools, operations analysis, data processing, statistics, and economics to accomplish goals. Apply organizational theories to solve various IT business issues. Foresee future opportunities for change while remaining current on trends and concepts in the IT sector. Improve quality and productivity by streamlining IT systems and processes. Utilize sound decision-making practices.

Maintain clear and effective communications with executive staff, applicable state, county, and local IT departments and staff, hardware and software vendor personnel, and others to keep abreast of advancements in technology and to ensure the needs of the agency are met. Participate in various internal and external meetings. Maintain regular and predictable attendance.

These duties are illustrative only, and you may perform some or all of these duties or other job-related duties as assigned.

Minimum Requirements :

Bachelor's degree in management, computer systems technology, or a related field and seven (7) years of progressively responsible experience in project management, information technology management, or hardware or software development; or any equivalent combination of training and experience.

Must meet background check requirements.

Supervisory Responsibilities :

Ability to assign, review, plan, and coordinate the work of other employees, to provide instruction to other employees, to maintain department standards, to recommend the discipline or discharge of other employees, and to act on employee problems.

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