What are the responsibilities and job description for the Customer Success Manager position at Franklin Fitch?
⭐Client Success Manager | New Fairfield, CT | Hybrid | $120,000 $140,000 - FTE ⭐
The Company:
We are working within a prestigious managed service provider in CT who builds their success on strong relationships with clients through clear communication and making complex solutions easy to understand! They specialize in providing cloud, security, and backup solutions.
The Role:
You will manage a dedicated group of clients, ensuring they fully benefit from their partnership while delivering exceptional service by effectively managing their expectations. Additionally, you will drive revenue growth and profitability by upselling products and services to both new and existing clients.
What You Need:
- Experience developing strong relationships with assigned accounts
- Previous experience supporting company sales goals through quotes and presenting new technologies
- Previous experience being the main point of contact for all client sales opportunities, escalations and questions!
- A strong desire to provide excellent customer service
Benefits:
- Competitive salary with benefits
- Flexible working arrangements (Hybrid setup)
- Opportunities for professional growth and certifications (on us!)
- Regular team events and a collaborative work culture
- Hands-on experience with the latest technologies
⭐Client Success Manager | New Fairfield, CT | Hybrid | $120,000 $140,000 - FTE ⭐
Salary : $120,000 - $140,000
