What are the responsibilities and job description for the Field Repair Technician - Roofing/Siding position at Freedom RWS?
STATEMENT OF POSITION RESPONSIBILTIES
FIELD REPAIR TECHNICIAN
JOB FUNCTION: Full-time
We are seeking a skilled Field Repair Technician to join our team at New Bern, North Carolina Branch. This position will be responsible for carrying the quality, standards, and reputation Freedom Roofing, Windows and Siding has built over the past twelve years. Freedom Roofing, Windows & Siding is a Veteran-owned and operated system of residential and commercial solutions. Specializing in roofing, windows, siding, and gutters, we have a commitment to delivering unparalleled workmanship, affordable prices, and exemplary customer service.
We take great pride in our inclusive and energetic work environment that inspires employees to excel and contribute to our growth and continue to seek candidates whose beliefs and ethics align with our core values.
In this role, this position will report to the Installation Manager in the Operations Department. Working hours begin at 6:30am. This position will report to the office where you will prepare for your job assignments for the day and brief with your team.
REQUIRED SKILLS:
- Knowledge of various window and door types, materials, and installation methods.
- Knowledge of various siding installation techniques and materials.
- Knowledge of various roofing systems, skylights, masonry, siding, gutters and other potential leak and problem sources that arise from roof installations.
- Ability to self-start and problem solve.
- Exemplary customer service skills.
- Proficient in using hand and power tools, reading a tape measure, metal brake usage.
- Must have a strong attention to detail, perform work with quality and professionalism.
- Must be able to stand for prolonged periods of time, lift heavy objects, climb ladders and comfortable working from heights and on multiple pitches of roofing.
ESSENTIAL RESPONSIBILITES:
- Assist the Operations Team with customer call backs within our Residential Roofing, Siding and Window department, including – diagnosing and repairing complex issues on our residential job sites.
- Installing various siding products and systems according to specifications.
- Customer interactions with homeowners to help address their issues and answer any questions regarding the repair/install process.
- Maintain accurate records of work performed using our CRM system, including job notes, photographs, measurements and materials used/needed.
- Ensure immaculate clean-up after installations.
- Strict adherence to all safety protocols to ensure a safe working environment.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Primarily outdoor work – exposed to all seasons of varying weather conditions.
- Must be able to lift and carry up to 50 lbs.
- Frequent climbing of ladders and working at heights.
WHAT WE OFFER:
After 90 days:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Comprehensive training and ongoing support
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Freedom Roofing, Windows and Siding LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, religion, national origin, protected Veteran status, disability, or any other characteristic protected by law.
Pay: $22.00-28.00 (Based on Experience)
Expected hours: 40 per week
Salary : $22 - $28
