What are the responsibilities and job description for the Account Coordinator position at Freeman Company?
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Account Coordinator, Strategic Accounts works closely with the entire events team, specifically supporting an Account Director(s). The Account Coordinator is responsible for coordinating the details involved in maintaining client relationships, financial management, presentation development, and record-keeping; as related to the planning and executing events. Must collaborate well with a team and provide excellent customer service.
This position will support our Growth team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations:
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Account Coordinator, Strategic Accounts works closely with the entire events team, specifically supporting an Account Director(s). The Account Coordinator is responsible for coordinating the details involved in maintaining client relationships, financial management, presentation development, and record-keeping; as related to the planning and executing events. Must collaborate well with a team and provide excellent customer service.
This position will support our Growth team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations:
- Philadelphia, PA
- Dallas, TX
- Las Vegas, NV
- Royal Oak, MI
- Support Account Directors in managing internal processes; including forecasting and business development tracking
- Assist in planning and executing client events
- Coordinate and manage program documents:
- Support the development of Scopes of Work (SOW) and Master Services Agreements (MSA)
- Enter and process Pre-bills (deposit invoices) & Final Invoices
- Enter Change Orders as needed
- Assist with budget reconciliation and project closings
- Manage all project-related documents
- Track and report on established event budgets
- Manage team communications – as needed
- Collect, condense and summarize event information at the close of each event
- Develop and manage event schedules and checklists
- Record meeting notes and action items for internal and external calls
- Support RFP responses
- Support team in fostering a positive relationship with internal teams and clients
- Execute assigned event-specific roles as assigned
- Travel to and onsite management of specific events as needed
- Other related duties as assigned
- Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
- Minimum of one year’s experience in event coordination or similar capacity
- Determination, patience, and persistence
- Stellar attention to detail
- "Can-do”, positive attitude, and strong customer service skills
- Ability to operate within a fast-paced Environment
- Excellent written, verbal, and interpersonal communication skills
- Quick intellect and demonstrated ability to produce quality work under tight deadlines
- Must be a good listener
- Ability to prioritize, problem-solve and multi-task
- Ability to work independently while maintaining focus and productivity
- Excellent project management and planning skills
- Willingness to travel
- Proficiency in Microsoft Office, Google Suite, and SharePoint
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
