Landscape Sales and Operations Manager

Freeman’s Lawn and Landscaping is seeking a motivated and detail-oriented Landscape Sales and Operations Manager to join our dynamic team. In this role, you will be responsible for driving sales growth, maintaining customer relationships, and managing production operations. The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to providing high-quality service while managing time and budgets effectively.

Key Responsibilities

Sales:

• Handle all sales leads for the company, ensuring timely follow-ups and customer consultations.
• Produce accurate bids for current and prospective clients within 72 hours of consultation.
• Continuously improve Freeman's sales process through documentation, technology, customer experience, and overall impressions.
• Offer upsells and additional service options to clients, clearly explaining how Freeman’s services can meet their needs.
• Use a package approach to selling, providing clients with comprehensive solutions that encompass the full range of Freeman’s services.

Operations & Management:

• Oversee production schedules and ensure job site activities are coordinated efficiently, meeting project timelines and goals.
• Manage and lead landscaping crews, ensuring that tasks are completed in accordance with industry standards and Freeman’s policies.
• Supervise crew members, ensuring that they are properly trained, safe, and effective in their roles.
• Monitor all tools, equipment, and machinery for maintenance needs and report any damage according to company policies.
• Track and record job expenses, including materials and labor hours, ensuring that each project stays within the allocated budget.
• Maintain a clean, safe, and organized work environment.
• Communicate production goals and expectations with crew members, supervisors, and clients to ensure quality outcomes.

Customer Service & Communication:

• Interact with clients to ensure satisfaction and address any concerns or issues that may arise.
• Ensure job sites meet both client expectations and Freeman’s high-quality standards.
• Provide excellent customer service through clear communication and prompt responses to inquiries.

Team Management & Performance:

• Assist in recruiting, interviewing, and hiring employees as needed.
• Mentor and coach team members to develop their skills and improve productivity.
• Provide regular feedback to staff and ensure a positive, supportive team environment.
• Plan staffing levels, track employee performance, and ensure that all job assignments are completed effectively and efficiently.

Company Performance & Budget Management:

• Manage operational, budgetary, and financial responsibilities for all projects.
• Plan and implement systems that ensure projects are completed on time and within budget.
• Review financial and activity reports to track project progress, costs, and goal achievement.
• Report regularly to ownership and other management staff to keep communication clear and up to date.

Other Responsibilities:

• Manage the inventory and condition of tools, equipment, and vehicles.
• Ensure the proper use and maintenance of all company equipment, including personal protective equipment (PPE).
• Participate in additional duties as required to ensure the success of the business.

Requirements

• Proven experience in sales, account management, or a similar role, preferably within the landscaping or construction industry.
• Strong knowledge of landscaping and lawn care services.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and meet deadlines effectively.
• Strong organizational skills and attention to detail.
• Ability to manage budgets, schedules, and employee performance.
• Ability to lead and motivate a team, ensuring the achievement of company goals.
• Ability to work in all weather conditions and handle physical demands of the job.
• Valid driver’s license with a good driving record.
• Ability to lift up to 80 lbs and perform physical tasks as needed.

Compensation

• Competitive Salary
• Full-time position
• Opportunities for advancement within the company.

At Freeman’s Lawn and Landscaping, we pride ourselves on delivering exceptional service and creating a positive, supportive work environment. If you’re passionate about sales, customer service, and leading a team to success, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $65,000 - $75,000