What are the responsibilities and job description for the Logistics Account Manager position at Freeway International Logistics?
At Freeway Int’l Logistics, we excel in transportation logistics by prioritizing the needs of both shippers and carriers. With a focus on clear communication, competitive rates, and reliable service, we ensure fairness and efficiency in every interaction. As a Certified Transportation Broker since 1995 and a proud member of TIA, we uphold rigorous standards of accountability and trust. Our commitment to swift payments and maximizing earning opportunities for carriers reflects our dedication to fair practices. Trust our experienced team to handle your transportation needs with precision and reliability, ensuring optimal solutions that benefit both shippers and carriers alike.
Position Overview
Freeway International Logistics is seeking an Account Manager to join our team. This unique role combines customer service and sales, focusing on acquiring new clients, building relationships, and
ensuring client satisfaction.
Responsibilities:
- Target and acquire potential clients through outbound cold calls.
- Identify decision-makers and influencers in client organizations.
- Cultivate strong client relationships, acting as the primary point of contact.
- Provide competitive price quotes, considering client needs and market conditions.
- Negotiate cost-effective shipping rates with carriers.
- Evaluate and select carriers based on cost, reliability, and service quality
- Manage shipping documents, including bills of lading and invoices.
- Monitor and track shipments to ensure timely delivery.
Qualifications:
- Bachelor's degree in Business, Logistics, or related field (preferred but not required).
- 1 to 3 years of experience in sales or customer service, preferably in logistics or a related industry.
- Excellent verbal and written communication skills.
- Detail-oriented with excellent organizational abilities.
- Strong negotiation and objection-handling skills.
- Results-driven mindset with the ability to meet and exceed targets.
- Familiarity with CRM systems for lead tracking and management preferred
- MS Office and MS Excel proficiency.
- Effective time management skills for prioritizing tasks.
Perks:
- Competitive base salary plus strong commission structure
- Company Paid Medical, Dental, Vision
- 401k with company match
- Company paid outings
- Monthly company paid lunches
- Generous PTO/Sick Company paid holidays
- Maternity and Paternity leave
- Casual dress code
- Life insurance, Short-term and long-term disability options