Drayage Operations Manager

This position is based at our Chicago, IL facility. It's the front line operating authority and is responsible for the day to day operations/activities of the terminal(s). They provide supervision and direction to all operations employees. They ensure that all operations schedules required by the customer are met 100% of the time. They also oversee quality and efficiency of transportation associates; equipment utilization and maintenance; and adherence to MCC's policies, procedures, and DOT regulations.

KEY ACCOUNTABILITIES:

• Responsible for dispatching company drivers for pick up and delivery of shipments through the RY's.
• Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.
• Provide supervision and direction to all operations employees.
• Follow and enforce company policies and procedures.
• Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities.
• Provide on-site management and company representation to the customer.
• Responsible for staffing, training, and administering discipline.
• Ensure safe and healthy workplace and address compliance issues, implement and maintain safety and compliance procedures.
• Complete daily reporting of operational/quality requirements.
• Ensure compliance with DOT and OSHA requirements and regulations.
• Provide instructions to drivers on routing and proper handling of materials.
• Conduct driver safety meetings.
• Dispatch drivers on a variable schedule as needed.
• Hire drivers that meet company and DOT requirements.
• Write work instructions that are clear for the drivers to follow.
• Ensures employees are following proper work instructions in their assigned areas.
• Responsible for housekeeping in assigned area.
• Ensures employees are provided with appropriate tools to complete assignments.
• Counsels and uses progressive corrective action processes when disciplining employees.
• Remains current with changes and operating procedures within assigned areas.
• Provides clear concise written and verbal communication to all personnel.
• Perform driver safety rides (process walk).

KNOWLEDGE, EXPERIENCE, AND SKILLS:

• Working knowledge of Trinium operating system
• High School Diploma or equivalent is required.
• Bachelor’s Degree in Logistics/Transportation is preferred.
• At least two (2) years supervisory experience is required.
• Experience in Transportation/Logistics/environment is preferred.
• Proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Must be able to read, write and speak English fluently.
• Ability to interact effectively with all levels of employees.
• Ability to train, motivate, coach and counsel others.
• Must have very good interpersonal skills and the ability to interact with customers and employees.
• Exceptional problem solving, conflict resolution, decision making, planning, and organizational skills are all required.
• Balance team and individual responsibilities.
• Organizational skills and the ability to prioritize in demanding environments with tight deadlines.

This position is Full time, Monday - Friday, 7:00 am - 5:00 pm. Must be able to work overtime and occasional Saturdays.

Benefits: Competitive pay, medical & life insurance, paid Holidays, vacation and sick time.

Job Requirements

• Knowledge of Port(s) & RY is a must.
• At least 5 years dispatch experience.
• Ability to multitask and work in a fast paced environment.
• Strong oral and written communication skills
• Strong organization and planning skills
• Strong attention to detail with excellent follow-up
• Computer proficiency; Microsoft Word, Excel, Outlook
• Knowledge of Trinium preferred
• Bilingual English/Spanish is preferred
• High school diploma or equivalent
• Pass a post offer drug exam

For Consideration, please email your resume.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• DRAYAGE OPERATIONS: 5 years (Required)
• CHICAGO RAILYARD: 5 years (Required)
• INTERNATIONAL CONTAINERS: 5 years (Required)

Ability to Relocate:

• Chicago, IL 60615: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $60,000 - $70,000