What are the responsibilities and job description for the Dispatcher - Customer Service position at Fresh Tech AC?
Job Overview:
As a Dispatcher at Fresh Tech AC, you’ll play a vital role in ensuring smooth daily operations by scheduling, coordinating, and dispatching our HVAC technicians. You’ll communicate with customers, manage service requests, and ensure that technicians are efficiently routed to provide exceptional service.
Key Responsibilities:
✅ Answer inbound calls and respond to customer inquiries in a friendly and professional manner.
✅ Schedule and dispatch HVAC technicians for service calls, installations, and maintenance.
✅ Coordinate with technicians to ensure on-time arrival and efficient job completion.
✅ Monitor job progress and update customers as needed.
✅ Maintain accurate records of service calls, work orders, and customer information.
✅ Communicate with the team to address any scheduling challenges or urgent requests.
Why Join Fresh Tech AC?
✅ Competitive pay and growth opportunities.
✅ Supportive, family-oriented work environment.
✅ Training and professional development.
✅ Opportunity to make a difference by helping families stay comfortable.
Ready to join a team that values your skills and dedication? Apply today by sending your resume to service@freshtechac.com or call 713-550-6755
Job Types: Full-time, Temporary
Schedule:
- Day shift
- Monday to Friday
Work Location: In person