What are the responsibilities and job description for the Inside Sales/Customer Service position at Fresha Produce?
Company Overview:
Fresha is a grower, packer, and shipper of fresh market carrots. Operations began in 2019 in Morris, MN, and expanded to Sparks, GA in 2022. We offer a year-round program of many fresh and cut carrot items to a growing customers base which includes retailers, foodservice distributors, and wholesalers.
Fresha is a young company that is rapidly growing and disrupting a mature and established industry. The produce industry is fast-paced and consistently evolving, making for an exciting work environment.
Job Description:
Fresha is looking for a self-motivated, organized, and detailed individual with a positive attitude to join our team. The primary function is to provide customer service to existing customers and manage many of the day-to-day activity of entering orders and handling customer requests.
Responsibilities – Sales & Customer Service
- Maintain effective & professional relationships with customers.
- Manage all transactional functions such as order entry and scheduling truck delivery appointments.
- Answer phone calls & emails in a timely manner for any inquiries.
- Work with production to adhere to customer timelines and deliver orders on time.
- Coordinate with the logistics team on scheduling trucks and deliveries.
- Help with new customer onboarding and various customer management tasks.
Skills/Qualifications
- Desire to learn and understand the produce industry.
- Organized, attention to detail, great follow-up skills.
- Ability to effectively communicate via email, phone, and in person.
- Willing to jump in and help in various areas of a small and growing company.
- Sales and Negotiation skills are advantageous.
What we Offer:
- Competitive compensation based on experience.
- Retirement account match up to 4%
- Paid time off – Vacation and Holidays
- Additional benefits
- Typical Hours: Monday-Friday 8:00 am – 5:00 pm
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Relocate:
- Morris, MN 56267: Relocate before starting work (Required)
Work Location: In person