What are the responsibilities and job description for the Dispatcher/Customer Service position at Friedman Recycling, CO?
Job description
Dispatcher/Customer Service
Friedman Recycling Company is the leading independent recycling company in the Southwest. Family owned & operated for over 45 years, we have facilities in Phoenix, Tucson. We help businesses and municipalities efficiently manage their waste stream by providing comprehensive recycling, secure shredding, and optimized waste disposal services.
Our continued growth has created the need to expand the Transportation Department. We’re looking for a high energy, team oriented, customer focused professional with exceptional customer service. If you have dispatched before and think you have excellent customer service skills, then contact us.
Position Description:
Monitor daily activity of drivers while dispatching to maximize productivity and efficiency.
Working within the transportation department to maintain daily routing to ensure all customers are serviced by end of the day.
Process the daily routing to make sure all routes are finished and complete.
Provide the highest level of customer service to all accounts daily and communicating all issues to appropriate personnel.
Work with the drivers to ensure routes are being run in the most efficient manner.
Other duties as assigned within the transportation department.
Position requirements:
Route -based service experience 4 years required
Strong Customer Service Skills 4 years required
Excellent Computer Skills
Knowledge of DOT requirements 4 years required
Excellent Problem-Solving Abilities
Highly Motivated
Strong Organizational Skills Experience
This Position starts at 6:00am to 2:30pm
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Dispatching: 3 years (Preferred)
Ability to Relocate:
- Phoenix, AZ 85009: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21