What are the responsibilities and job description for the System Analyst position at Froedtert South?
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POSITION PURPOSE
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A system analyst performs system build and integrated testing. Provides technical support through ongoing maintenance, development, implementation and documentation of features/enhancements of Epic or other hospital software. Collaborates with operational departments to design appropriate workflows for system capabilities. Functions as the subject matter expert and provides end user support.
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MINIMUM EDUCATION REQUIRED
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Associate Degree in: Computer Science or two (2) years progressive work experience in the IT field
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MINIMUM EXPERIENCE REQUIRED
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2 to 3 years preferred
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LICENSES / CERTIFICATIONS REQUIRED
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Minimum of an associate degree in computer science or two (2) years progressive work experience in the IT field, or two (2) years progressive work experience in healthcare.
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KNOWLEDGE, SKILLS & ABILITIES REQUIRED
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Ability to read, write, speak, and comprehend English in order to establish a working relationship with end users and interpret manuals.
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Familiar with MS Word, Excel and Outlook; Internet
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At least one (1) year of work experience in hospital department, preferably clinical department.
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At least one (1) year of work experience that demonstrates the ability to organize and perform multiple tasks simultaneously
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Demonstrated written and oral communication skills
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Ability to organize, analyze, problem-solve, and educate
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Ability to learn various software application
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PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
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Performs system build and integrated testing as appropriate.
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Collaborates with operational departments and end users to design appropriate workflows for system capabilities.
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Communicates and documents all changes made to the software/system.
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Troubleshoots system problems for the end user.
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Functions as subject matter expert for area of concentration in Epic or other hospital software.
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Provide system security and access as appropriate.
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Answers help desk calls and triages or resolves as appropriate
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Project management for area of concentration in Epic or other hospital software
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Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Froedtert Kenosha Hospital and the Froedtert Pleasant Prairie Hospital and several other clinic locations.
Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.
