Demo

System Analyst

United Hospital System
Pleasant Prairie, WI Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 5/11/2025
  • POSITION PURPOSE
    • A system analyst performs system build and integrated testing. Provides technical support through ongoing maintenance, development, implementation and documentation of features/enhancements of Epic or other hospital software. Collaborates with operational departments to design appropriate workflows for system capabilities. Functions as the subject matter expert and provides end user support.
  • MINIMUM EDUCATION REQUIRED
    • Associate Degree in: Computer Science or two (2) years progressive work experience in the IT field
  • MINIMUM EXPERIENCE REQUIRED
    • 2 to 3 years preferred
  • LICENSES / CERTIFICATIONS REQUIRED
    • Minimum of an associate degree in computer science or two (2) years progressive work experience in the IT field, or two (2) years progressive work experience in healthcare.
  • KNOWLEDGE, SKILLS & ABILITIES REQUIRED
    • Ability to read, write, speak, and comprehend English in order to establish a working relationship with end users and interpret manuals.
    • Familiar with MS Word, Excel and Outlook; Internet
    • At least one (1) year of work experience in hospital department, preferably clinical department.
    • At least one (1) year of work experience that demonstrates the ability to organize and perform multiple tasks simultaneously
    • Demonstrated written and oral communication skills
    • Ability to organize, analyze, problem-solve, and educate
    • Ability to learn various software application
  • PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
    • Performs system build and integrated testing as appropriate.
    • Collaborates with operational departments and end users to design appropriate workflows for system capabilities.
    • Communicates and documents all changes made to the software/system.
    • Troubleshoots system problems for the end user.
    • Functions as subject matter expert for area of concentration in Epic or other hospital software.
    • Provide system security and access as appropriate.
    • Answers help desk calls and triages or resolves as appropriate
    • Project management for area of concentration in Epic or other hospital software
Employment Type: Full-time Shift: Days

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