What are the responsibilities and job description for the Counter Sales position at Fromm Electric Supply?
Job Description
Job Description
Description :
Fromm Electrical Supply Company is a premier electrical supply company in the Mid-Atlantic market, renowned for its strong growth potential. Now in its third generation of family ownership, Fromm remains dedicated to employing the industry’s most exceptional workforce.
We are currently seeking a Counter Sales Associate who will provide quality customer service and sales assistance to customers on a face-to-face basis at the branch and via phone calls. The ideal candidate will be responsible for maintaining the counter area by keeping it stocked and presentable.
Responsibilities :
- Assist customers and contractors with information and materials they need.
- Provide outstanding customer service by creating a friendly environment, greeting and acknowledging every customer, and maintaining product knowledge.
- Handle incoming phone calls from customers, offering assistance in pricing materials, researching information, and taking orders.
- Review open customer orders, take action on open items, and inform customers when their material is ready for pick-up.
- Ensure that all displays are full, placed appropriately, and visually appealing.
- Pull and pack orders for truck shipments, inter-branch transfers, and pick-ups.
- Support the Marketing department with promotions.
- Maintain the cleanliness and professional appearance of the branch.
- Manage daily cash intake and reconcile it with sales.
Requirements :
Fromm offers exceptional benefits including competitive hourly rates, medical, dental, vision, 401K match, generous paid time off, life and disability insurance, tuition reimbursement, and more. Apply today!
