Territory Sales Manager

Essential Functions & Responsibilities

• Communicate regularly to Director of Sales on projects, issues and planning
• Coach, mentor and supervise territory sales teams
• Oversee and direct performance of the territory sales team
• Drive new Dealer customer sales growth
• Set Territory Sales Quotas and Goals
• Ensure that the company is providing superior customer service
• Work alongside Sales Support Manager for process improvement implementation
• Develop and maintain department policies, procedures and processes as needed
• Measure and review department metrics and focus to improve
• Plan, implement and manage sales strategies with Director of Sales
• Ensure all employee issues and concerns are addressed in a timely and professional manner
• Encourage teamwork and foster a positive team environment
• Train and develop staff on company process and to ensure superior customer service
• Assist Director of Sales in managing sales goal numbers for each fiscal year and expense budget planning to include travel
• Contact customers in-person and via telephone. Develop and maintain strong relationships with key personnel with in target customer base on a regular and consistent basis
• Follow up with customer and internal sales staff to address any issues or sales opportunities
• Prospect for new business within core markets and new emerging markets
• Handle high level customer issues
• Manage Distributor accounts
• Manage non program partner OE accounts
• Assist accounting with advice or assistance on past due collections
• Attend tradeshows

Other Duties and Responsibilities

• Attend leadership meetings
• Attend and conduct departmental meetings
• Communicate with other departments
• Assist with implementation of sales strategy each year
• Assist with trade shows and conventions as needed
• Make high level presentations to customer, staff and related companies
• Travel to prospect and customer locations
• Work independently and with other departments to identify areas of improvement

Supervisory Responsibilities

• Territory Sales Team
• Hire, train, mentor and review performance of teams
• Manage staff to adhere to ISO regulations

Knowledge and Skills

• 3 years prior Sales Experience
• Technical background or markets we serve a plus
• Leadership skills
• Organizational and time management skills
• Phone skills
• Computer skills. Working knowledge of all Microsoft Office programs
• Communications skills – Verbal and Written and Listening
• Strong sense of Initiative and self-starter
• Problem Solving
• Decision Making
• Attention to detail and accuracy
• Driver’s license