What are the responsibilities and job description for the Carrier Sales Manager position at FST Group?
The Carrier Sales Manager will build strategic relationships with best-in-class partner carriers, while meeting monthly and quarterly profitability goals. This role requires being a team player as the position will work closely with Sales, Relationship Managers, Customer Service, and Operations. The Carrier Sales Manager will negotiate carrier rates (both spot and contracted) to optimize profits, work with shippers, carriers, and dispatchers to manage pickup/delivery schedules that meet contractual SLAs and resolve freight discrepancies in a timely manner. This role will problem-solve over the phone with drivers and dispatchers, track shipments of loads booked, and vet carriers through FMCSA. The Carrier Sales Manager will be responsible for carrier setups, including DocuWare compliance.
To ensure success as a Carrier Sales Manager, you will maintain current knowledge of the freight market and be effective at maintaining, developing, and managing carrier relationships. You will be customer-oriented and have the ability to multitask in a dynamic, fast-paced environment. This role will build and maintain strong, long-lasting carrier relationships. You will be held accountable to comply with all defined business process and the utilization of all technology platforms, as defined by FST. You will work closely with Sales to translate pipeline opportunities into profitable business by strategically leveraging existing carrier base and/or developing new carrier relationships and you will multitask based on the client’s day-to-day needs: sourcing carriers, order entry, quoting, tracking & trace, scheduling, etc.
Qualifications and Skillsets:
- Live FST Traits of Reliable, Invested, Responsive, Adaptable, Passionate, and Innovative
- Take ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customers
- Proven work experience in transportation/logistics with direct brokerage experience
- Self-starter who has the ability to be an innovative thinker and execute on new ideas
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Driven, enthusiastic personality, self-motivated and competitive
- Ability to create positive energy through trust-building interactions with clients, carriers, and colleagues
- Strong attention to detail and organizational skills
- Bachelor’s degree in Business or Supply Chain preferred
- Excellent listening, written, verbal, and negotiating abilities
- Technology proficient
Disclaimer
This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
FST Logistics is an equal opportunity employer