What are the responsibilities and job description for the Law Office Receptionist/Intake Specialist position at Full Circle Family Law?
Job Summary
We are seeking a reliable and professional Receptionist/Intake scheduler to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our clients and prospective clients. The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly demeanor.
Job Responsibilities
- Greet and welcome visitors in a warm and friendly manner
- Manage phone systems, including fielding calls, relaying messages, and setting up conference calls
- Maintain an organized reception area, ensuring it is clean and presentable at all times
- Perform clerical duties such as filing, data entry, and maintaining office supplies
- Provide excellent customer support by addressing client needs and concerns promptly
- Support office management by organizing schedules, meetings, and appointments
- Provide administrative assistance to team members as required
- Complete Lead Intake (screen) and set attorney consultations
- Complete client onboarding and offboarding
- Work with management to track data and create reports regarding leads, conversions, open and closed cases, etc.
- Conduct scheduled outreach and follow up with leads and clients, design and send newsletters, etc.
Requirements
- Proven experience as a Front Desk Receptionist or similar role
- Excellent phone etiquette and communication skills
- Strong organizational skills with the ability to multitask effectively
- Attention to detail for proofreading documents and correspondence
- Customer-oriented mindset with a friendly and professional demeanor
- Computer literacy with proficiency in MS Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Ability to work independently as well as part of a team
- Previous experience in clerical or personal assistant roles is a plus
- A positive attitude and willingness to learn are essential for success in this position
About us
Full Circle Family Law is a small but rapidly growing family law firm based in Murray, Utah. We are focused on providing high-value representation, education and advocacy in order to best serve our community of clients. We provide the following services: adoptions, protective orders, divorce/custody, modifications, enforcements, and premarital agreements. We work as a team to strategize and implement case plans to achieve the best possible results for our clients. We are a non-traditional, fun, tech-savvy firm.
Candidates should have a growth and opportunity mindset, be team players and come with a desire to help build a successful, client-centric environment.
At Full Circle Family Law, our mission is to provide unwavering support and expert legal counsel to individuals and families navigating challenging family law issues. We are committed to creating an exceptional client experience by putting our clients at the center of everything we do.
We understand that family law matters can be emotionally charged and life-altering. Therefore, we approach each case with empathy, compassion, and a genuine desire to make a positive impact on our clients' lives.
Our dedicated team of attorneys and staff is driven by the values of integrity, excellence, and clear communication. We strive to empower our clients with the knowledge and resources they need to make informed decisions about their futures.
Through collaborative teamwork, continuous improvement, and a commitment to ethical integrity, we aim to provide the highest quality legal representation while ensuring that our clients feel heard, supported, and respected throughout their legal journey.
At Full Circle, we measure our success not only by legal outcomes but also by the satisfaction and peace of mind of our clients. Our mission is to help our clients transition through challenging times with confidence, knowing that they have a dedicated firm by their side.
Join our team and be part of a dynamic company that values professionalism, teamwork, and exceptional client service. Apply today!
If interested, please send a resume and cover letter describing your interest in the position and why you believe you are a good fit to: TaraR@fullcirclefamilylaw.com.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Law office: 1 year (Required)
- Sales: 1 year (Required)
Ability to Commute:
- Murray, UT 84107 (Required)
Work Location: In person
Salary : $40,000 - $55,000