Administrative Assistant

Now hiring an Administrative Assistant in Wilkes-Barre, PA - Apply today!

Pay Rate: $19- $22/hr.

Shift: 7 AM - 3:30 PM

Benefits: Medical, Dental, AD&D

TITLE: Shipping Clerk / Inside Sales Admin

PURPOSE:  

This role is responsible for overseeing and leading the Sales Admin function. Additionally the role is to help out on the shipping department, as required, and to keep all records up to date in regards to both production and Shipping / Receiving. Additional responsibility will be to act as the on-site Safety Liaison with our external safety team.

Key Accountabilities

• Manage the Shipping / Receiving email account – promptly responding to inquiries and communicating with truckers / transportation brokers.
• Manage the online Dock Calendar for pickups and deliveries.
• Track upcoming projects for finished good shipments and incoming fields.
• Complete (and file) the applicable shipping paperwork, ensuring that the documentation is complete and 100% accurate.
• Sending signed BOLs to the appropriate individuals, and highlighting errors (if applicable)
• Overseeing the Syspro Data Entry for Production, Shipping and Receiving.
• Work closely with the Production Supervisor to ensure production goals are met.
• Manage warehouse inventory levels.
• Oversee, and be responsible for, quarterly inventory counts
• Manage warehouse, kitchen, and office consumables
• Perform other administrative tasks, as required.
• Act as the site Safety Representative, and maintain a safe work environmental and ensure compliance with all of company’s health and safety policies and practices.
• Participate in the general maintenance of the facility (including cleaning)
• Willing to step in and help with loading / unloading of trucks, as required.
• Perform and other tasks requested by his manager, or required by their duties.

Key Competencies

Communicate with Others

• Transports information clearly and effectively in individual and group situations.
• Communicates skillfully in challenging situations with both internal and external groups by being both direct and diplomatic.
• Listens to others, targets communication to the appropriate recipients and gets messages across that have the desired effect.
• Has the ability to have a true understanding of internal & external customer’s needs, to address these needs as a priority in an appropriate and effective manner, and to seek solutions and improvements that will benefit all parties.

Manage Relationships and Diversity

• Co-operates well and effectively with people from a wide variety of backgrounds within and outside the company.
• Steps up to challenging situations with vendors / customers, seeing them as a natural part of relationships, and finds a common ground to resolve discrepancies & develop solutions.
• Always acts with the internal or external customer in mind and establishes and maintains effective and trustful relationships.
• Navigates effectively through the culture of Tarkett Sports and takes an active interest in understanding other areas of responsibility.

Planning and Organizing

• Works independently and is able to perform a variety of tasks with different levels of complexity by developing effective plans and organizing their work efficiently.
• Thinks and acts in a goal-oriented manner, prioritizes and completes tasks in timely manner.
• Ensures plans are thorough, data-driven, accurate, and understood by all employees.

Analysis and Problem Solving

• Identifies key issues and draws conclusions by analyzing and comparing data from different sources of information.
• Uses effective approaches for choosing a course of action or developing appropriate solutions.
• Looks beyond the obvious and does not stop at the first answer to ensure customer and internal standards are met and achieved.
• Seeks input without being dependent to reach a decision.

Learning and Self-Development

• Seeks and values constructive feedback, and works actively to improve.
• Looks for new challenges (tasks, topics) and learns quickly when facing them.
• Considers change as an opportunity and willingly adapts to changing environments.

Judgment and decision making

• Considers and weighs relevant options including cost-effectiveness.
• Understand impacts of choices and accepts responsibility for his/her actions.
• Makes most appropriate decisions given the situation.

Knowledge, Skills, & Abilities

• Strong organizational and planning abilities.
• Computer savvy – previous experience with ERP Systems is preferred
• Self-starter – having the initiative (and willingness) to jump in where needed.
• Ability to safely and expertly run both a forklift (required) and a telehandler (preferred).
• Ability to think of their feet and diffuse potential conflict.
• Excellent communication skills – both verbal and written.
• Focus on continuous improvement.
• Able to multitask and quickly respond to changing needs.
• Able to build and nurture strong effective relationships – creating a positive work culture based on strong work ethic, continuous improvement, open communication, and teamwork.
• Possess an attentive and empathetic nature when dealing with vendor / customer issues and/or team members.
• Innovative personality who can initiate improvements in the work/role.
• A “people-person” – able to make others feel at ease and heard.

Minimum Required:

• Business diploma/certificate(s)/degree. (Preferred, nor required)
• Customer Service experience
• Strong computer skills (MS Office & ERP System).
• Able to work without supervision.
• Excellent analytical, trouble-shooting, and problem solving skills.
• Excellent communication skills – both written and verbal.
• Exceptional work ethic and “lead by example” mentality.
• Positive demeanor, “can-do” attitude and excellent team player.

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Salary : $19 - $22