What are the responsibilities and job description for the Service Manager position at Fun Town RV?
Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years.
As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100 point inspection to assure that every RV meets our quality standards.
Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!
Essential Duties and Responsibilities:
Qualified candidate will have the following:
We offer a competitive salary and an excellent benefit package including:
As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100 point inspection to assure that every RV meets our quality standards.
Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!
Essential Duties and Responsibilities:
- Quality Assurance - Review estimates and actual repair time
- Manage the Service Department to achieve superior results in customer service and financial performance
- Hire, train, motivate and monitor the performance of the Service Department staff
- Oversee department personnel and ensure that they follow assigned work schedules and adhere to company policies and procedures
- Enforce safety requirements and federal, state and local regulations that may affect operations
- Forecast goals and objectives for the Service Department
- Managing department staff including Administration, Foreman, Service Writers, and Technicians
- Implement training and on-going training and support of department personnel
- Maintain awareness of current and projected market conditions
- Develop and implement appropriate strategies and programs as necessary to attain the dealerships objectives
- Perform other duties as assigned by senior management
Qualified candidate will have the following:
- Prior RV or Automotive experience as a Service Manager
- Ability to think beyond industry norms and find ways to increase margins
- Reliable and strong work ethic
- Professional appearance is a must
- Strong communication skills, verbal and written, with the ability to listen and provide solutions to customer issues
- Must possess strong conflict resolution skills
- Willing to work weekends as needed
- Basic computer skills
- Valid driver's license with good driving record
We offer a competitive salary and an excellent benefit package including:
- Major Medical-Dental-Vision
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401K (profit sharing)
- Christmas Savings Plan
- Employee Discounts in Company Store
