What are the responsibilities and job description for the Human Resources Assistant position at Fusion BPO Services?
Are you passionate about creating exceptional workplace experiences and supporting teams that thrive? Explore career-defining job vacancies in Florida with Fusion CX. Fusion CX is hiring a full-time Human Resources Assistant in Boca Raton, Florida. If you’re an experienced HR professional who enjoys solving problems, organizing with precision, and being a trusted people partner, this role could be your next big move in the world of employment in Florida.
Join a global CX transformation company where innovation, teamwork, and career growth are more than buzzwords—they’re how we work every day.
Job Description – Human Resources Assistant
About the Role
As a Human Resources Assistant, you will be a key member of our HR team, providing hands-on support in day-to-day operations and long-term talent strategies. From recruitment assistance to file management and employee engagement, you’ll help build an employee experience that reflects Fusion CX’s high standards of care and compliance.
This is an on-site position based in Boca Raton, Florida, ideal for HR professionals looking for meaningful Florida jobs in a fast-paced, people-first environment.
Key Responsibilities
Develop and implement HR strategies and initiatives aligned with overall business objectives
Act as a bridge between management and employees by addressing concerns, grievances, and other workplace matters
Manage end-to-end recruitment and selection processes
Support current and future business goals by enhancing employee engagement, motivation, and retention
Monitor and improve HR systems, strategies, and procedures across the organization
Foster a positive, inclusive, and high-performing work environment
Provide strategic HR insights and reporting to management through data-driven metrics
Ensure legal and regulatory compliance in all areas of human resource management
Maintain accuracy and timeliness in all tasks while adapting to shifting priorities
Enter and manage employee data in HR systems and databases
Coordinate HR meetings, employee events, and internal communications
Oversee day-to-day HR operations, ensuring efficiency in all functions
Maintain well-organized, confidential employee records in both physical and digital formats
Job Requirements – Human Resources Assistant
Qualifications & Skills
Minimum of 5 years experience in a similar human resources role. Candidates with 1 year of experience in recruiting is preferred.
Working knowledge of HR processes, policies, and labor regulations
Proven problem-solving and critical thinking abilities
Excellent written and verbal communication skills
High level of professionalism and discretion when handling confidential information
Proficiency in Microsoft Office Suite and human resource information systems (HRIS)
Demonstrated success in managing HR functions and initiatives
People-focused with a strong results-driven mindset
Experience working with HR metrics, reports, and analytics
Solid understanding of HR systems, databases, and workflow optimization
Ability to develop and implement strategic HR initiatives
Strong interpersonal skills with the ability to listen actively, negotiate effectively, and present confidently
Highly competent to build and effectively manage interpersonal relationships at all levels of the company
Why Join Fusion CX?
Fusion CX is a global customer experience company redefining how people connect, serve, and grow. With operations in over fifty delivery centers in more than fifteen countries, we are proud to offer Florida jobs that go beyond the basics. When you join us, you’re not just finding a role; you’re building a future in one of the most impactful job vacancies in Florida.
We offer:
Competitive pay
Full-time, in-person employment in Boca Raton, Florida
Work schedule: Day Shift, Monday–Friday
Comprehensive benefits: Medical, dental, vision, life, and wellness programs
A supportive, collaborative work environment
Ready to elevate your HR career? Apply now and discover new heights with Fusion CX Florida as a Human Resources Assistant for a global CX company.