What are the responsibilities and job description for the Business Development Representative position at FusionRMS?
TAB FusionRMS is a leading provider of records and information management solutions, helping organizations streamline their document management and compliance needs. We are looking for a motivated Business Development Representative (BDR) to join our dynamic sales team and drive new business opportunities.
Business Development Representative (BDR) – Customer Expansion
What You’ll Do:
- Engage with current customers all day via calls, emails, and LinkedIn to drive SaaS conversions and upsell other solutions.
- Educate customers on the benefits of transitioning to SaaS and how our additional products can enhance their operations.
- Build relationships with key decision-makers, ensuring they understand our value and long-term benefits.
- Uncover customer needs by identifying pain points, expansion opportunities, and upcoming contract renewals.
- Qualify and pass leads to the sales team for further engagement when needed.
- Track and document interactions in the CRM system, ensuring a clear record of customer engagement.
- Collaborate with sales and marketing to refine messaging and outreach strategies.
- Continuously develop your sales skills, product knowledge, and understanding of customer challenges.
What We’re Looking For:
- 1-2 years of experience in a sales, customer success, or business development role (SaaS or B2B experience preferred).
- Exceptional communication skills with the ability to engage and persuade over the phone.
- Proactive and goal-driven mindset, comfortable making high volumes of outbound calls.
- Ability to handle objections, problem-solve, and drive meaningful conversations.
- Experience with CRM tools (Zoom Info, Zendesk, Sell) is a plus.
- Eager to learn and grow within a high-energy sales environment.
What We Offer:
Competitive base salary incentives based on performance.
Clear career growth path into sales or customer success roles.
A collaborative and supportive team that helps you succeed.