Supervisor at GTR Airport

G2 Secure Staff is expanding and looking to add to the Supervisor operations in Golden Triangle Regional Airport (GTR)

Title: Supervisor

Pay Rate: $18.00-$20.00 per hour

Shift: Vary

The Supervisor isresponsible for the direct supervision of Passenger Service ramp Agents. The supervisor will ensure day to day productivity levels and customer service requirements are being met. This role is supervisory; however, the incumbent must be able to perform all duties of the agent as described: perform outside ramp agent duties including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning aircraft interiors. The incumbent will be responsible for working various weather conditions performing extraneous tasks including but not limited to, heavy lifting, pulling, cleaning, sorting, loading, security, and some customer service. The incumbent may also be responsible with de-icing the aircraft, so he/she would need to be comfortable with being lifted above aircraft to assist with de-icing.

What does a Passenger Service Ramp Agent do?

• Oversee day-to-day activities of specific shift operation including employee group
• Maintain accuracy of timekeeping
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Manage work load
• Properly utilize company and client vehicles and equipment
• Report all discrepancies to the Account Manager and or General Manager.
• Handling and caring for passenger baggage. Loading, unloading, transportation to and from various locations of the airport
• Handling and care of U.S. Mail, freight, and express parcels. Loading, unloading, transportation to and from various locations of the airport
• Actively participate in the Safety Management System (SMS)
• Pushing or towing aircraft to and from designated locations in the airport
• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
• Meet and greet Customers with tickets
• Provide assistance to passengers as requested or required
• Move and lift heavy cargo items to and from the plane
• May have to de-ice the aircraft of from on top of the plan
• Work in all weather conditions including snow, rain, hot heat, etc
• Monitors ticket counter and self-service check-in queue activity
• Assist with the ticketing and boarding process, gate, and baggage services
• Cleaning of aircraft interior

What skills are required to Join the Team?

• Must be 18 years or older
• Must have a valid driver’s licenses
• Must have at least 1 year of supervisor experience (REQUIRED)
• Must submit to and pass a drug screen and background check
• Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
• Must have a reliable mode of communication and transportation
• Must be comfortable working in all weather conditions as it relates to the role
• All applicants must consent to and pass a drug test as part of a conditional job offer. -REQUIRED

Language Skills:

• Ability to communicate effectively in the English language
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
• Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
• Must also possess and utilize effective listening skills

Why G2:

• Preventive Healthcare Options
• PTO Paid Time Off Benefits
• Company Matched 401k Options
• Employee Discount Program
• Employee Assistance Program

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000 aviation professionals at 88 U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Shift:

• 4 hour shift
• Day shift
• Evening shift
• Night shift

Experience:

• Heavy lifting: 1 year (Required)
• Supervising: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Columbus, MS 39701: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20