Front of House Manager

Job Overview

We are seeking a passionate, experienced, and results-driven **Assistant Manager** to join our leadership team at our fine dining, high-volume modern Italian restaurant. The ideal candidate will play a vital role in supporting day-to-day front-of-house operations while ensuring exceptional guest experiences, maintaining high service standards, and driving team performance. This is an exciting opportunity for a dynamic hospitality professional who thrives in a fast-paced, service-focused environment and is committed to excellence.

Key Responsibilities

- Assist in overseeing all aspects of daily restaurant operations, including opening and closing procedures, shift management, and guest relations.

- Lead, inspire, and support front-of-house staff to deliver outstanding hospitality and uphold the restaurant’s fine dining service standards.

- Manage reservations and guest flow efficiently using modern systems while maintaining optimal table turns and guest satisfaction.

- Utilize Toast POS to monitor sales, manage orders, track reporting, and resolve any technical or transactional issues promptly.

- Support inventory management efforts, including ordering, receiving, and tracking usage of food, beverage, and operating supplies; ensure accuracy in stock levels.

- Assist with scheduling and labor management, ensuring adequate coverage while maintaining budgeted labor costs and compliance with labor laws.

- Address guest feedback and resolve complaints with professionalism, discretion, and a commitment to exceptional service recovery.

- Collaborate with the General Manager and Executive Chef to implement strategies that drive revenue, streamline operations, and enhance the guest experience.

- Ensure cleanliness and organization of the dining room, host stand, restrooms, and service areas in accordance with health and safety standards.

- Support training and onboarding of new staff, and provide ongoing mentorship and performance feedback to foster growth and accountability.

- Ensure compliance with all company policies, health codes, and local regulations.

Qualifications

- 5 years of experience in a supervisory or management role in a full-service or fine dining restaurant; high-volume restaurant experience strongly preferred.

- Proficiency with Toast POS, including reporting tools, menu management, and training staff on usage.

- Strong knowledge of restaurant operations, including front-of-house service, food safety protocols, and labor management.

- Experience with staff scheduling platforms (e.g., 7Shifts, HotSchedules, etc.) and labor cost tracking.

- Exceptional leadership and communication skills with the ability to motivate and lead a diverse team.

- Calm and solution-oriented under pressure, with excellent conflict resolution and guest service skills.

- Strong organizational and multitasking abilities with attention to detail in a fast-paced environment.

- Flexible availability, including nights, weekends, and holidays, as dictated by business needs.

- ServSafe certification or equivalent is a plus.

Why Join Us?

As an Assistant Manager, you'll play a pivotal role in shaping the guest experience and supporting the team culture in one of the city's premier modern Italian dining destinations. This is more than just a management role—it's an opportunity to grow your hospitality career alongside passionate industry professionals in an environment that values creativity, accountability, and excellence.

Job Types: Full-time, Part-time

Pay: $50,000.00 - $65,000.00 per year

Expected hours: 30 – 50 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift
• Night shift

Experience:

• Restaurant management: 3 years (Required)

Ability to Commute:

• Delray Beach, FL 33483 (Required)

Ability to Relocate:

• Delray Beach, FL 33483: Relocate before starting work (Preferred)

Work Location: In person

Salary : $50,000 - $65,000