What are the responsibilities and job description for the Reservations Manager position at Gage Hospitality Group?
With their combined 35 years in the hospitality business, husband-and-wife partners Ryan and Anna O’Donnell created Ballyhoo Hospitality, which champions the qualities that make a neighborhood restaurant great. The heart-felt greeting when you walk in the door, service that makes you feel cared for and a warm ambiance that encourages you to relax. Ballyhoo restaurants offer thoughtful, inspired food and drinks that satisfy in memorable ways again and again.
We are currently seeking a Reservations Manager to join our talented team! We offer a great work environment, benefits, PTO and growth opportunities.
OVERVIEW:
The Reservations Manager assists in the daily operations of Ballyhoo Hospitality. As Reservations Manager, you set the tone for the dining room as the first person guests see when entering the Restaurant. You play a pivotal role in creating and maintaining regulars. Oversee and coordinate the planning, organizing, training, and leadership necessary for the day-to-day operations of the business. Achieve stated objectives in sales, costs, employee retention, guest service & satisfaction, food quality, cleanliness, and sanitation.
ESSENTIAL JOB FUNCTIONS:
We offer competitive pay, medical, dental, and vision insurance to full time employees, and 401(k) with generous employer match to all employees! Managers's schedules follow a five-day workweek with two consecutive days off each week.
More detail about Coda Di Volpe part of Ballyhoo Hospitality, please visit https://culinaryagents.com/entities/58997-Coda-Di-Volpe
We are currently seeking a Reservations Manager to join our talented team! We offer a great work environment, benefits, PTO and growth opportunities.
OVERVIEW:
The Reservations Manager assists in the daily operations of Ballyhoo Hospitality. As Reservations Manager, you set the tone for the dining room as the first person guests see when entering the Restaurant. You play a pivotal role in creating and maintaining regulars. Oversee and coordinate the planning, organizing, training, and leadership necessary for the day-to-day operations of the business. Achieve stated objectives in sales, costs, employee retention, guest service & satisfaction, food quality, cleanliness, and sanitation.
ESSENTIAL JOB FUNCTIONS:
- Oversee day-to-day reservations & run the front door. Train and manage the host team.
- Ensure that all food and products are consistently prepared and served according to the restaurant's portioning, cooking, and serving standards
- Cultivate a strong relationship with our regular guests and help to create new regulars!
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with the restaurant’s accounting policies and procedures
- Fill in where needed to ensure guest service standards and efficient operations
- Complete weekly assignments as designated
- Participate in Weekly Managers' Meeting
- These job functions include but are not limited to the following duties, additional duties may be assigned
- Minimum of 2 years experience in the restaurant/hospitality industry.
- Must have a working knowledge of restaurant management and operations.
- 2-3 years of culinary & wine experience, preferably in an upscale dining environment
- Fluency in Resy or similar operating systems
- Bachelor’s Degree and/or Culinary degree preferred.
- Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners.
- Fluency in Toast POS or similar POS operating systems, Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint, HotSchedules or similar scheduling software.
We offer competitive pay, medical, dental, and vision insurance to full time employees, and 401(k) with generous employer match to all employees! Managers's schedules follow a five-day workweek with two consecutive days off each week.
More detail about Coda Di Volpe part of Ballyhoo Hospitality, please visit https://culinaryagents.com/entities/58997-Coda-Di-Volpe
