What are the responsibilities and job description for the Guest Experience Specialist position at Gaming Enterprise?
About Us
We're not just an entertainment company; we're a community builder. At Gaming Enterprise, we believe in the power of possibility and strive to create experiences that unite and uplift. Every moment is a chance to be the best version of ourselves, and we invite you to join us in this journey.
Your Role
As a Customer Delight Coordinator, you will play a key role in ensuring that our guests have an exceptional experience at our outlet. Your responsibilities will include greeting guests warmly, taking orders efficiently, preparing and delivering beverages, and maintaining a clean and organized workspace. You will also be required to handle customer payments and reconcile the cash drawer.
What We Offer
At Gaming Enterprise, we offer a comprehensive benefits package that includes medical, dental, life, and disability insurance, onsite medical clinics, pharmacy services, and a 401(k) retirement plan. Team members are also eligible for paid time off, wellness programs, discounts on childcare, fuel, bus passes, fitness membership, free uniforms, uniform cleaning, and tuition reimbursement.
Key Requirements
- Prior experience in restaurants, retail, or guest service is highly desirable.
- You must be able to read, write, and communicate clearly in English.
- A basic math test is required to ensure your ability to handle cash and make accurate change.
