What are the responsibilities and job description for the Guest Experience Specialist position at Kwik Trip, Inc.?
About Kwik Trip
We're a family-owned company in the Midwest, committed to making a difference in people's lives. With a rich history dating back to 1965, we've built a reputation for excellence in customer service and community involvement.
Job Overview
We're seeking a Guest Experience Specialist to join our team, providing exceptional customer service, maintaining our in-store food program, and ensuring a clean and inviting store environment. This role involves working collaboratively with colleagues to meet sales goals, maintain high standards of quality, and delivering outstanding customer experiences.
Responsibilities
- Interact with customers to understand their needs and preferences.
- Maintain our in-store food program, ensuring high-quality products and services.
- Work effectively in a team environment to achieve sales goals and maintain store appearance.
- Provide exceptional customer service, addressing complaints and resolving issues promptly.
Requirements
- Be at least 16 years old to apply.
- Excellent communication and interpersonal skills are necessary.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and attention to detail are required.
Benefits
We offer a comprehensive benefits package, including health insurance, 401k, paid time off, and more. Our benefits are designed to support your physical and mental well-being, helping you thrive in your role.
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