What are the responsibilities and job description for the Shop Supervisor position at Ganni A/S?
The Sales Supervisor will support the management team to always deliver service that is seamless, efficient, and dedicated to the client’s needs. You will be managing, motivating and assisting in leading the team to achieve KPI targets and you will assist in creating a culture within the team that is authentic, optimistic, and driven by results and the opportunity to learn. You have a results-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and the team will build and foster the GANNI community.
Key Responsibilities:
BUSINESS
- Ensure exceptional client experiences.
- Establish brand loyalty within the community.
- Foster client outreach program to drive footfall to the store.
- Strive to reach KPI targets and support maintaining a KPI-driven environment.
- Drive in-store shopping events through your client database and establish a program to foster client relationships.
- Take part in actions required in order to achıeve busıness objectives.
- Act on opportunities with your team and strive to secure all sales.
- Maintain VM guidelines.
- Stock management in all aspects.
TEAM
- Support your team in daily operations in the store.
- Strive to achieve a healthy client loyalty base with in-store activities to foster client relationships.
- Strive to achieve personal and store targets.
- Participate in workshops necessary to enhance performance.
- Responsible for keeping the team environment open, friendly and transparent.
- Participate in staff meetings every month.
COMMUNICATION & DEVELOPMENT
- Keep yourself and team members up to date with all relevant information and business trends.
- Support the development of clear, consistent and organized lines of communication.
- Drive your own development and strive to enhance your leadership skills.
Professional Qualifications:
- Solid and proven management background within a similar industry.
- Experience with sales and working within a results-driven and goal-oriented environment.
- Strong client database and experience working with digital clienteling.
- Open availability to work a flexible schedule with retail hours, including mornings, weekends, and holidays.
- Omnichannel and inventory understanding.
- Excellent understanding of key performance indicators.
- Strong written and verbal communication skills.
- Experience with Excel and RFID is a plus.
OUR VISION & MISSION
[Hack(ing) the fashion system.]
Evolving from a distinctive Scandinavian fashion brand, we are more than a way of dressing - we are a creative collective and diverse community of first movers, committed to environmental responsibility and progressive social activism, setting the tone for the next generation to follow.
THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and (hack)ing the system with us!
ABOUT GANNI
Based in Copenhagen and owned and run by husband-and-wife team Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup, GANNI has developed exponentially over recent years with its Scandi 2.0 sense of style full of personality and contrasts. GANNI is all about making our community who wear our clothes feel even more confident and capable of anything. For us, acting responsibly is a moral obligation. We are on a journey to minimize our social and environmental impact and strive to be a more responsible version of ourselves every day. In 2020, we launched our GANNI Gameplan setting ourselves 44 tangible goals to be reached by 2023 across four main pillars; People, Planet, Product and Prosperity.
GANNI has offices in Copenhagen, Stockholm, Paris, London and New York and is represented in more than 600 of the world’s top-tier retailers as well as 26 GANNI concept stores across Europe, and the United States. GANNI.com delivers internationally to 33 countries including Australia, Canada and South Korea.
BE BOLD AND JOIN OUR GANNI UNIVERSE!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI universe. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position”.
GANNI is committed to creating a more diverse, equal and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at GANNI not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.
