Inside Sales Representative

Welcome to Gary & Sons, where we don't just provide services – we craft experiences, forge connections, and build lasting relationships.

For two generations we’ve been building a reputation as the go-to company for home services in and around DuBois, PA. We've become more than just a company – we're a legacy, a cornerstone of communities, and a beacon of reliability and trust.

We're not content to simply follow trends – we set them. We invest in the latest equipment and cutting-edge technology to ensure that our team has the tools they need to succeed. But our most valuable asset isn't our equipment – it's our people. That's why we're committed to providing some of the highest wages and most comprehensive benefits in the industry. Because when our employees thrive, our company thrives.

So why join us? Because at Gary & Sons, you're not just an employee – you're part of a family. A family that values integrity, excellence, and above all, each other. A family that believes in doing good work, treating people right, and making a difference in the world.

Pay: $50k-$80k/yr

Inside Sales Representative

This role is responsible for the enthusiastic coordination, scheduling, dispatching and sales follow up of the sales leads and outside sales team. The Inside Sales Representative supports the strategic direction and goals of the company through efficient sales efforts, coordination and support of the sales team under direction of the Sales Manager and General Manager.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs sales call intake from marketed leads and existing customer base to set up appointments and visits for the outside sales team, targeting the best possible leads and opportunities.
• Oversee and monitor the dispatch board for the outside sales teams to ensure maximum efficiency, routing, and client satisfaction.
• Rank and tier sales leads for maximum opportunity, by asking qualifying questions, determining goals and needs of the clients, and informing them of the offerings, rebates and abilities of the company as a whole. Working to build value prior to the initial sales visit onsite.
• Work hand in hand with the Sales Manager to customize intake call questionnaires as options and rebates change throughout the year.
• Perform rehash calls and sales follow up for the outside field staff through text, calls and email by managing and oversight of the follow up board. Provide reports on progress on a weekly basis to the Sales Manager and General Manager.
• Become a valuable resource for the outside sales team to assist in boosting their close rates, effectiveness, and gross sales.
• Receive, review, and book TGL’s (Tech Generated Leads) from the Service Department in conjunction with the Service Manager and Sales Manager.
• Attend sales training seminars as required through best practice networks or otherwise.
• Assist Sales Manager in weekly and monthly reporting for sales commissions, total sales, and job profitability per outside sales representative.

Skills and Abilities:

• Ability to prioritize tasks and appointment setting based on standard criteria provided.
• Exceptional organizational skills are essential.
• Demonstrated excellent communication, conflict resolution and interpersonal skills.
• Demonstrated ability to work as an effective team member and pitch in as needed.
• Ability to create project timelines, reporting and plans to meet goals.
• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to support team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

Benefits include:

• Competitive salary with future bonus opportunities
• Medical, Vision and Dental Insurance
• Paid vacation and holidays
• 401K with employer match
• Short-term and Long-term disability
• Life Insurance

Job Type: Full-time

#HP1O

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Lead generation: 3 years (Required)
• HVAC: 3 years (Preferred)

Ability to Commute:

• Falls Creek, PA 15840 (Required)

Work Location: In person

Salary : $50,000 - $80,000