What are the responsibilities and job description for the Customer Service Representative position at Gary Wenzel Electrical and Fire Alarm Solutions?
Job Description : Customer Service Representative at Gary Wenzel Electrical and Fire Alarm Solutions
We are seeking a dedicated Customer Service Representative to join our Human Resources department at Gary Wenzel Electrical and Fire Alarm Solutions. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and support.
Respond to customer inquiries via phone, email, and in-person
Assist customers with product information, pricing, and order processing
Resolve customer issues and complaints in a professional and timely manner
Collaborate with internal teams to ensure customer satisfaction
Maintain accurate customer records and documentation
If you are a proactive problem-solver with excellent communication skills and a passion for delivering top-notch customer service, we would love to hear from you. Join our team at Gary Wenzel Electrical and Fire Alarm Solutions and help us continue to provide exceptional service to our customers.
Job Requirements for Customer Service Representative at Gary Wenzel Electrical and Fire Alarm Solutions
Thank you for your interest in the Customer Service Representative role at Gary Wenzel Electrical and Fire Alarm Solutions in the Human Resources department. To ensure we find the best candidate for this position, please provide the following job requirements :
Minimum of 1 year experience in customer service
Excellent communication skills, both verbal and written
Ability to handle high volume of customer inquiries in a professional manner
Strong problem-solving skills and attention to detail
Proficiency in using customer service software and tools
Ability to work well in a team environment
Flexibility to work in shifts, including weekends and holidays
If you could kindly provide the above job requirements, we will be able to proceed with listing the offer for the Customer Service Representative role at Gary Wenzel Electrical and Fire Alarm Solutions. Thank you for your cooperation.
