Desktop Support - Need to be covid vaccinated

1. Minimum 3 years of experience in IT support (mainly in Desktop & Printer troubleshooting)
2. On Call (once in 5th or 6th week)
3. Preferable closer to Bronx, NY
4. COVID vaccinated
5. Working day /hours - Mon-Fri / 9:00 AM - 5:00 PM or 08:00 AM - 4:00 PM

45Job Descriptions

• Assists client day-to-day functionality and efficiency
• Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
• Configures, installs and maintains computer software & Peripheral systems for users
• Identifies, manage and resolve issues in a timely manner (within SLA)
• Responds to customer requests effectively and communicates with them to address issues
• Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)
• Should have extensive knowledge on Windows 10 troubleshooting and imaging process(optional)
• LAN, WAN knowledge
• Troubleshooting networking and connection issues.
• Should be able to lift and shift (Desktops, Printers, Etc.)