What are the responsibilities and job description for the Operations Voice Manager position at GCyber?
GCyber is seeking an Operations Voice Manager, to support a high profile DISA customer. As an Operations Voice Manager, you will ensure the seamless delivery of voice services, including VoIP and Telecomm, within a high-security environment.
As An Operations Voice Manager, You Will
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber
As An Operations Voice Manager, You Will
- Oversee the operation, maintenance, and enhancement of voice communication systems, including VoIP and telecom, ensuring high availability and performance.
- Lead and mentor a team of voice communications professionals, ensuring efficiency and alignment with organizational goals.
- Develop and implement strategic plans for scalable, resilient, and secure voice communication infrastructure.
- Monitor system performance, identifying and resolving issues proactively to minimize impact on operations and service quality
- Collaborate with IT security teams to ensure compliance with security standards, including TS and SCI requirements.
- Manage vendor relationships, monitor system performance, and drive continuous improvement through industry best practices and innovation.
- Active DoD Top Secret/SCI security clearance
- Bachelor’s Degree in IT or related field
- 10 years if experience in voice communication operations, with a focus on VoIP and Telecomm technologies within a DoD environment
- Security Certification
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
- 26 Days of Paid Leave Annual PTO Increase
- An extra day of paid leave for every year of employment with GCyber
- Paid Parental Leave
- Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
- 401(k) Matching
- 100% Company-funded Disability Insurance
- 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
- Training and Professional Development Plans
- Commuter Benefits Plan
- Parking and Transportation Allowance
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber
