Windows Desktop Engineer

Overview

There’s never been a better time to join the shipbuilding industry. As demand for cutting-edge naval technology grows, General Dynamics Electric Boat is at the forefront-designing, building, and maintaining the most advanced submarines in the world. Our work is mission-critical, supporting the U.S. Navy and strengthening national security.

We offer a workplace where integrity, innovation, and excellence drive everything we do. With competitive pay, comprehensive benefits, and career growth opportunities, your future in shipbuilding starts here. Be part of history in the making – apply today.

Department 475 is responsible for managing the EBLAN portion of the Navel Nuclear Propulsion Program (NNPP) Network IS #190 at Electric Boat. EBLAN is an air-gapped information system (IS) that consists of over 1300 computers and 2700 users. The IS extends to multiple sites across three states.

D475 seeks a highly motivated individual to join its desktop team as a Desktop Engineer. This role requires in depth knowledge and experience with all aspects of imaging and application deployment to end user devices. This includes configuration, customization, implementation, testing, patching, changes, and operational support of the operating system and all deployed desktop applications. The candidate will serve as a Subject Matter Expert for end user device hardware and software and provide higher level support to users when escalated by Management System Coordinator. The individual will be expected to perform root cause assessments and remediation as it relates to the desktop team for problem resolutions.

The Desktop Engineers responsibilities include but, are not limited to:

• Build, manage, and maintain clients using System Center Configuration Manager (SCCM) and BigFix
• Develop and maintain device images
• Package and deploy software to end user devices
• Administer application control by using Trellix (McAfee) to whitelist applications
• Provide thorough documentation on all current and newly implemented technologies
• Research complex technical problems and identify, implement and communicate technical fixes
• Attending training sessions to maintain and improve skillset as well as cross-train peers
• Prepare and lead training for staff within the department.
• Lead desktop engineer related projects involving multiple teams
• Support special desktop projects which will require occasional weekend on-call support

This position requires implementing government standard configurations to desktop equipment. It provides team members with challenging work and a means to continue gaining technical skills and broadening their experience throughout their career.

Qualifications

Required:

• 4 years related IT experience
• Interim clearance with the ability to obtain a Top Secret Clearance

Preferred:

• Working experience with SCCM and/or BigFix
• Experience working Application Control whitelisting applications using Trellix/McAfee (preferred) or similar
• Relevant IT and/or cyber security certifications (Security , A , ect.)
• Demonstrated work with DoD STIG requirements
• Previous experience administering DoD, military, or Federal Government system
• Secret clearance with the ability to obtain a Top Secret Clearance
• Associate's degree in an IT field

Skills

The successful candidate will have the following skills

• Highly self-motivated
• Well organized
• Demonstrated ability to work independently with minimal oversight and work in a multi-discipline team environment
• Demonstrated multitasking and prioritization abilities
• Flexibility and adaptability, in order to thrive in a rapidly changing environment
• Service oriented