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Director of Operations (Plant)

General Linen Service LLC
Somersworth, NH Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/5/2025
Description:

The Director of Operations will review, analyze, and evaluate business procedures. Implement policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe while making sure goals are being met by department heads and company leadership.

Top 3 Responsibilities:

  • Managing budgets and P&L to ensure profitable operations and continuous improvement in the plant.
  • Developing your team which includes Plant Manager, Facilities/Maintenance. Continually train and develop the team and hold them accountable to goals.
  • Driving for results, which include P&L performance, PPOH, Labor percentage, Overtime, Utility utilization/costs, Order fill rates, Safety performance.

DUTIES AND RESPONSIBILITIES:

  • Responsible for managing plant safety, operation, costs and budgeting.
  • Oversee all daily operations of the plant from production and engineering (maintenance) to ensuring policies and procedures are followed.
  • Manage and supervise department managers (production managers). This includes hiring and training of direct and indirect reports, providing direction and guidance, coaching and accountability.
  • Analyze and recommend plans for improvement - assess and recommend equipment improvements, methods and process improvements.
  • Maintain an on-going action plan for improvement in the plant. Conduct weekly meetings to assign responsibility and due dates for action items.
  • Provide plant and processing ideas, insights and expertise for the strategic and annual planning process.
  • Execute daily efforts to reduce plant labor and increase throughput.
  • Ensure high performance in efficiency, accuracy and quality in all plant departments.
  • Develop the plant team which includes Production Managers, Shift Managers, and Production Associates
  • Autonomy to interview, select, hire, develop, train and progressively counsel (if necessary) all direct reports in conjunction with HR, and within operating budget constraints.
  • Implement standard operating procedures with division and assure they are being followed to create consistency and standardization in all we do.
  • Achieve budget goals to ensure profitable operations and continuous improvement for all plant departments.
  • Hold Facilities Manager accountable to preventive maintenance of equipment, and equipment uptime metrics.
  • Act as a business partner to peers at the Director level - Director of Sales, Director of Service, Director of HR, etc.
  • Consult with CFO and CEO when a decision impacting multiple departments is required.
Requirements:
  • Thorough understanding of practices, theories, and policies involved in business and finance.
  • Superior verbal and written communication and interpersonal skills.
  • Superior managerial and diplomacy skills.
  • Extremely proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical, decision-making, and problem-solving skills.
  • Master’s degree in Business Administration or related field preferred.
  • Industry laundry experience preferred but not required.

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